manager resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Quick-thinking manager with strong work ethic, experience guiding teams, and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Skills
Team management
Supervision
Problem resolution
Verbal and written communication
Business operations
Work History
10/2019 to CurrentManagerWendy's | Danville, KY,
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Controlled costs and optimized spending via restructuring of budgets for labor and purchasing product.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Cross-trained existing employees to maximize team agility and performance.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Delivered feedback to decision-makers regarding employee performance and training needs.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Communicated best practices among on-site and external personnel to align efforts and goals.
Trained new employees in specific job requirements.
Trained and guided team members to maintain high productivity and performance metrics.
Conducted monthly inventories of raw materials and components on work floor.
Created and implemented aggressive action plan to address pressing cost control needs.
Hired, trained and mentored staff to maximize effectiveness.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Recorded inventory sales into organization's weekly income report.
Demonstrated new products, procedures and techniques to employees.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
08/2017 to 10/2019Assistant ManagerEdible Arrangements | Palm Bay, FL,
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Submitted reports to senior management to aid in business decision-making and planning.
Coached team on effective upselling and cross-selling methods.
Trained team members in successful strategies to meet operational and sales targets.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
08/2016 to 06/2017Sandwhich ArtistSubway | City, STATE,
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Performed shift change tasks each day to keep store efficient and neat.
Maintained clean, sanitized and well-organized food preparation zones.
Operated manual and electric appliances to peel, slice and trim food.
Communicated menu item information and offered suggestions to promote featured products.
Checked completed orders for accuracy and bagged meals for easy carrying.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Efficiently prepared sandwiches and other menu items for guests.
Executed sandwich artistry duties with very low occurrence of errors.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Cleaned food preparation areas, tools and equipment.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Assisted customers in choosing menu items by providing food complementing information.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Assisted guests, including offering personable greetings and taking orders.
Education
Expected in 06/2018 to to Diploma | Dixon High School, Dixon, CAGPA:
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