LiveCareer-Resume

manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated and committed individual looking to demonstrate numerous career skills to your organization. Strengths include unsurpassed leadership skills, impressive computer ability to train and supervise others, productive team-building attributes, enthusiasm towards any challenge, and a superior GPA received in MIBC program. My commitment to your organization, coupled with my hard work, will allow me to become a valuable asset to your company.

Skills
  • CMS 1500 Forms
  • HCPCS Forms
  • ICD-9
  • CPT-10
  • Schedule Charting
  • UB-40
  • Medical Terminology
  • Medical Insurance
  • Medical Software
  • Microsoft Office
  • Anatomy & Physiology
  • Medical Billing
  • Medisoft
  • Claimgear
  • Front Desk Procedure
  • Bilingual
  • OSHA/HIPPA Certified
  • Answering Phones
  • Data Entry
  • Windows
  • Microsoft Word, Excel, and PowerPoint
  • Accounting, Microsoft Office
  • Anatomy, PowerPoint
  • CMS, Windows
  • Coaching, Microsoft Word
  • Ca, Needs Assessment
  • CPT, Physiology
  • Client, Pricing Analysis
  • Clients, Profit
  • Customer Service, Coding
  • Data Entry, Purchasing
  • Filing, Record Keeping
  • Forms, Sales
  • ICD-9, Scheduling
  • Insurance, Answering Phones
  • Medical Billing
  • Medical Terminology
  • Medisoft
  • Mentoring
  • Excel
Experience
08/2018 to 03/2020
Manager Department Of Defense Concord, CA,
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
10/2016 to 07/2018
Manager Department Of Defense Dover, DE,
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
08/2013 to 03/2016
Owner Banfield Pet Hospital Plainfield, IN,
  • Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Analyzed salon client business needs and assisted in determining appropriate resources and strategies.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
11/2009 to 04/2011
Sr Patient Account Rep ThiannieSentara Healthcare City, STATE,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Pulled patient records and transferred information to appropriate parties.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Disseminated information to correct department, individual or outside location.
  • Handled all delegated tasks.
  • Supported collection department by compiling paperwork and taking detailed meeting minutes.
Education and Training
Expected in to to
: Accounting
Jefferson State Community College - Birmingham, AL
GPA:
Expected in 10 2009 to to
Certification: Medical Coding And Billing
Everest College - Chesapeake - Chesapeake, VA
GPA:
  • 4.0 GPA
  • Ambassador Member
Expected in 5 1998 to to
Professional License: Cosmetology
Tam's Beauty College - Westminster, CA,
GPA:
Expected in 5 1995 to to
High School Diploma:
Los Amigos High School - Fountain Valley, CA
GPA:
Activities and Honors

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Resume Overview

School Attended

  • Jefferson State Community College
  • Everest College - Chesapeake
  • Tam's Beauty College
  • Los Amigos High School

Job Titles Held:

  • Manager
  • Manager
  • Owner
  • Sr Patient Account Rep

Degrees

  • Some College (No Degree)
  • Certification
  • Professional License
  • High School Diploma

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