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Manager Resume Example

Love this resume?Build Your Own Now
ED
MANAGER
Summary

I am very honest and very dependable worker. I've not worked in some time, due to becoming a stay at home mom. I'm looking for someone to give me a chance to rejoin the work force

Skills
  • Sales Techniques
  • Issue and conflict resolution
  • Salesforce Management
  • Relationship building
  • Data management
Experience
The Hertz Corporation | Cherry Hill , NJManager04/2009 - 02/2011
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Recruited and hired qualified candidates to fill open positions.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
  • Cross-trained in every store role to maximize operational knowledge.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Collaborated with [Job titles] to present insurance alternatives as part of comprehensive financial plans.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Met with each associate to establish realistic monthly sales goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Open and closed store
  • Handled all customer service complaints
Sears | Canton , OHCashier10/2006 - 04/2010
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Received payments for [Product or Service] and issued receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
Rv Retailer | West Seneca , NYOil Change Technician02/2008 - 12/2009
  • Completed [Number]-point inspections on every vehicle to check areas such as brakes, tires and fluids.
  • Worked alone or as part of team to handle more than [Number] daily service appointments.
  • Met incoming customers to take down information and answer questions about service options.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Maintained tools, test equipment and materials, keeping all work areas organized.
  • Documented all work performed on repair orders, submitting reports to [Job title] for implementation into corporate system.
  • Rotated tires and checked brakes on vehicles.
  • Proposed repairs, maintenance and upgrade services to customers per upsell guidelines.
  • Performed complete vehicle maintenance inspections, including tires, brakes and all fluid levels.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Completed system diagnostics and full automotive troubleshooting and testing.
  • Checked all fluids and maintenance-related parts and topped off or replaced as needed.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Documented technical and system work performed for each vehicle on repair order.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
  • Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
  • Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
Education and Training
Clarkrange High School | City, StateGED09/2006
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Clarkrange High School

Job Titles Held:

  • Manager
  • Cashier
  • Oil Change Technician

Degrees

  • GED

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