Manager Resume Example Company Name

MANAGER

Professional Summary

Encouraging spirit with talents for team building skills, leading and motivating. Excellent customer relations aptitude and problem solving approach. Proficient in using knowledgeable decision-making and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive and meticulous with over 15years of experience in customer relations. Demonstrated knowledge of 2years working in auto mechanics industry. A total of 21years of proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Minimal use of Excel, Word and Microsoft.

Skills

Business planning
Strategic Planning
Staff Management

Sales and Marketing
Cultural awareness
Customer Service

Work History

Manager07/2017 to 03/2021
Company Name – City, State

Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Executed regular process updates with clients appointments to reduce discrepancies and enhance scheduling across calendars.
Developed and maintained relationships with clients and guardians through continual communication.
Cross-trained all new employees to maximize team agility and performance.
Delivered feedback to decision-makers regarding employee performance and training needs.
Onboarded new employees, including training, mentoring and new hire documentation.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Maximized performance by monitoring daily activities and mentoring team by double Staffing.
Approved regular payroll submissions for 8 employees within ADP.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Prepared and recommended outings for development of our clients.
Scheduled appointments, managed pre-certifications and verified insurance coverage.
Increased patient satisfaction scores in just a few days.
Oversaw all financial transactions and management functions, strategically managing budget.
Motivated and supervised 8 Direct Support Personals in delivering quality patient care.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Ordered all pharmacy supplies and kept check on inventory levels.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Discussed medical histories with patients in effort to provide most effective medical advice.
Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Removed trash and straightened counters to keep pharmacy area clean
Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Communicated with patients, ensuring that medical information was kept private.

Grinder04/2017 to 06/2017
Company Name – City, State

Completed finishing work, including deburring, buffing and polishing materials according to strict tolerances.
Assessed finished pieces for compliance with standards and removed defective items.
Adhered to all standard safety and compliance requirements.
Moved finished work to correct staging area for disposition.
Worked closely with others in team-oriented settings to maintain line productivity.
Read daily work orders to appropriately set up machines for daily needs and specific task such as tool sharpening.
Monitored machines and grinding wheels during operation and use to assess functionality and maintain safety.

E.T.S. Line (Exhaust Temperature Sensor) 04/2015 to 04/2017
Company Name – City, State

Met daily quotas consistently by always working hard and efficiently with little downtime.
Practiced standard operating procedures for consistent production results.
Worked closely with others in team-oriented settings to maintain line productivity.
Completed durable assemblies and subassemblies with hand and power tools.
Connected small parts using glues, fasteners or basic welding abilities depending on particulars of each assembly.
Read and understood schematics to accurately connect each component.
Protected team members by identifying and removing safety hazards, keeping pathways clear and equipment properly stored.
Followed specifics of each production run to perform high-quality work within specified tolerances.
Completed skilled work using electrical, hydraulic and air-activated hand tools.
Removed imperfections in component pieces and finished work.
Backed up team members to reach group goals, including restocking other stations and moving completed items to other stations for additional processing.
Supported tight production timelines by quickly moving heavy loads between workstations.
Changed out equipment, tools and materials to set up new production runs.
Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Loaded and unloaded parts to maintain high level of production.
Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Resolved problems, improved operations and provided exceptional service.

Assistant Store Manager07/2009 to 11/2014
Company Name – City, State

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Responded to customer concerns, working with manager to raise customer satisfaction.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Trained staff associates and equipped to comply with company policies and procedures.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas every free moment to identify and proactively resolve issues negatively impacting operations.

Education

High School Diploma05/2006Union High School - City

Resume Overview

School Attended

Union High School

Job Titles Held:

Manager
Grinder
E.T.S. Line (Exhaust Temperature Sensor)
Assistant Store Manager

Degrees

High School Diploma 05/2006

Manager Resume Example

Resume Score: 80%

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