manager resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Highly motivated business professional proficient in organization, content creation, and planning. Establishes clear standards and enforces protocols for consistent, high-quality results. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 6+ years of progressive experience and take on a challenging position with opportunity to make a lasting impact on the company and customer success.

  • Inbound sales
  • Content marketing
  • Administrative support
  • Creative writing
  • Customer service
  • Social Media Content
  • Recruitment
  • Company Organization
  • Training and mentoring
  • Planning and Execution
  • Team Leadership
  • Detail-Oriented
  • Scheduling
  • Invoicing
  • Prospecting Clients
Southeastern University Lakeland, FL Expected in 12/2019 Bachelor of Science : Business and Leadership Professional - GPA :
Pasco-Hernando State College New Port Richey, FL Expected in 06/2016 Associates in Arts Degree : Business - GPA :
Sunlake High School Land O' Lakes, FL Expected in 06/2014 Diploma : - GPA :
Work History
Advent Software - Manager
Remote - Indiana, IN, 07/2013 - 06/2015
  • Managed a team of 2 of professionals.
  • Served as mentor to junior team members.
  • Forecasted needs and adjusted future plans.
  • Analyzed program data to assist in strategic decision-making.
  • Updated patient accounts and information on a daily basis.
  • Standardized department filing system to increase efficiency.
  • Directly supported CEO in managing operation workflow.
  • Handled and processed confidential patient information.
Mather Pumps - Customer Service Receptionist
Vancouver, WA, 08/2015 - 08/2016
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, and scanned documents.
  • Created weekly and monthly reports and presentations.
  • Received and distributed faxes and mail in a timely manner.
Northwest Spine & Pain Medicine - Paw-some Pet Care
Spokane, WA, 08/2017 - 05/2019
  • Created & Developed a VistaPrint Website
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Observed animal details such as size, condition, behavior and eating habits and documented data with pet care software.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Directed initiatives to provide Dogs and Cats with optimal exercise, behavioral support and daily care.
  • Checked prices and calculated totals for accurate invoice processing.
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Implemented process improvements to automate office operations, including record tracking and invoicing.
  • Outlined finances, goals and daily operations of Pet Care company in detailed business plans.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Coached and mentored team of 4 employees through effective recruitment, hiring and goal setting methods.
  • Frequently studied pet care market to keep abreast of new industry trends.
  • Promoted business via social media to generate leads and maximize brand identity.
Top Mobility - Virtual Assistant
City, STATE, 05/2019 - Current
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Consulted with Sales and Service departments to manage marketing initiatives promoting Medical and Recreational Scooters, Lift Chairs, and Power Chairs.
  • Built and strengthened strategic relationships with vendors.
  • Created unique and engaging content for range of social media platforms including Twitter, FaceBook and Instagram.
  • Contributed to mock-ups, email campaigns and social media content.
  • Assisted in website development.
  • Streamlined functions by developing and implementing processes and task management systems for processing sales orders.
  • Increased customer engagement through social media.
  • Checked prices and calculated totals for accurate invoice processing.
  • Calculated correct costs for project-specific goods by gathering information from team members, sub-contractors and vendors.
  • Coordinated, created and scheduled content, designs and periodic updates to company website and social media sites.

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Resume Overview

School Attended

  • Southeastern University
  • Pasco-Hernando State College
  • Sunlake High School

Job Titles Held:

  • Manager
  • Customer Service Receptionist
  • Paw-some Pet Care
  • Virtual Assistant


  • Bachelor of Science
  • Associates in Arts Degree
  • Diploma

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