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Manager Resume Example

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LS
MANAGER
Summary

Forward-thinking leader proficient in generating high-quality service work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Dynamic Sales Representative with history of success servicing top-performing territories. Skilled in growing revenues by identifying and targeting customer needs and requirements – recommending key products and specials.

Skills
  • Issue and conflict resolution
  • Inventory Management
  • Staff development
  • Key accounts and Territory management
Experience
03/2019 - CurrentManagerTwin Peaks Restaurant | Fargo , ND
  • Interviewed, onboarded, developed and oversaw daily activities of 7 clerical and administrative office personnel.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Conducted quarterly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Monitored daily operations and implemented changes to ensure highest quality delivery for each client.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including on-boarding, orientation and benefits.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Interfaced with various departments, including Management and Accounting and communicated effectively using active listening, open-ended questioning and appropriate response skills.
04/2018 - 03/2019Driver, Warehouse OrdersMedline Industries, Inc. | Little Rock , AR
  • Utilized on-board computer to optimize routes and continuously meet estimated delivery times.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Delivered goods and services to customers on time and in excellent condition.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Logged deliveries in company GPS system, including drop-off times and any special conditions.
  • Demonstrated professional conduct with clients and families do deliver outstanding customer service.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Maintained solid connections with established customers to promote new products.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Coordinated with team members and remained flexible in work scheduling.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Saved over $1000 in potential vehicle repair costs by performing monthly safety and maintenance checks.
  • Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
  • Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
04/2017 - 02/2018Deli WorkerVons | City , STATE
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked signage and pricing to verify accurate displays on counters and in case.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Protected food from spoilage by storing according to safety procedures.
  • Completed orders of all sizes according to customer preferences, improving patron retention by 90
  • Cross-trained in cashier and assistant management positions to support team and help meet all customer needs.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Accepted and processed cash, check, card and mobile payments, maintaining 100% accuracy rate.
  • Documented and entered special orders for event catering and party trays using POS system.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 85% boost in revenues.
Education and Training
08/2011Bachelor of Science: Business Management
University Or Redlands | City
05/1985Associate of Arts: Business Administration
University of Michigan - Dearborn | City, State
Volunteer

Palomar Pomerado Hospital, Escondido, CA

100+ hours of service as a Ladies Auxiliary Secretary,

Shuttle Driver and Babies 1st Bath.

Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Your resume earned a perfect score!

Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!

95Excellent
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Target job
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • University Or Redlands
  • University of Michigan - Dearborn

Job Titles Held:

  • Manager
  • Driver, Warehouse Orders
  • Deli Worker

Degrees

  • 08/2011 Bachelor of Science : Business Management
    05/1985 Associate of Arts : Business Administration

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