LiveCareer-Resume

manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and motivated manager and trainer with 4 and a half years of experience and record of success in health and fitness. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Motivated manager and trainer brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of health lifestyle practices and market conditions.

Skills
  • Project management
  • Marketing
  • Staff development
  • Sales Techniques
  • Issue and conflict resolution
  • Lead generation
  • Team building
  • Supervision
Education and Training
Upper Iowa University Fayette, IA Expected in 05/2021 Bachelor of Science : Exercise Science - GPA :
Northeast Iowa Community College Calmar, IA Expected in 04/2017 Associate of Arts : - GPA :
Certifications

AMFPT Personal Trainer Certificate

Experience
Jbs Usa - Manager
Denver, CO, 05/2020 - Current
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Generated reports to assess performance and make adjustments.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired qualified candidates to fill open positions.
  • Clean regularly to ensure safe workout area
  • Sign up and encourage new members
Francisan Health - Personal Trainer
Saint John, IN, 09/2018 - 04/2020
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep all client information current.
  • Communicated with clients to determine goals and performed client assessments.
  • Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Supplied clients with list of exercises and activities.
  • Created individual workout routines based on member fitness level.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
  • Informed clients through effective presentations regarding healthcare and benefits of services.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
  • Assisted clients with developing reasonable diets and nutritional guidelines.
  • Led, instructed and motivated individuals during exercise activities, including cardiovascular exercise, strength training and stretching.
  • Created fitness routines to motivate clients to remain in wellness programs.
  • Planned individualized fitness programs and nutrition plans to help clients achieve weight loss goals and improve cardiovascular training effectiveness.
Meijer, Inc. - Cashier
Fraser, MI, 08/2015 - 09/2018
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Received payments for customers and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted other cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed multiple transactions per day with exceptional accuracy.
  • Trained new team members in cash register operation, stock procedures and customer service.

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Resume Overview

School Attended

  • Upper Iowa University
  • Northeast Iowa Community College

Job Titles Held:

  • Manager
  • Personal Trainer
  • Cashier

Degrees

  • Bachelor of Science
  • Associate of Arts

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