Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Always ready to be apart of the solution not the problem.

Skills
  • Business planning
  • Staff Management
  • Strategic Planning
  • Sales and Marketing
  • Residential construction
  • Deadline adherence
  • Heavy Equipment Operation
  • Drywalling
  • Plumbing
  • Punctual
  • Very retentive informational sponge

Education
College of The Sequoias Visalia, CA Expected in No Degree : Fire Science - GPA :
Redwood High School Visalia, CA Expected in 05/2014 High School Diploma : - GPA :
Work History
Adp - Manager
Indianapolis, IN, 03/2020 - Current
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at our facility.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Performed daily inventory checks of merchandise on hand through scan gun and hand written sheets.
  • Placed special customer orders for custom or special order merchandise.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained inventory count, tracked usage and documented variances.
  • Performed regular cycle counts and inventory audits.
  • Maintained effective team member communication.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Managed timely and effective replacement of damaged or missing products.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered constant flow of customer calls with minimal wait times.
Ace Hardware - Independent Contractor
Peckville, PA, 01/2019 - 02/2020
  • Collaborated closely with clients to better understand entire project scope.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Demonstrated in-depth tool knowledge including sanders, saws and routers.
  • Completed general finish work and sanding.
  • Reviewed job specifications to determine necessary tools and materials.
  • Reinforced joints with nails or other fasteners to prepare articles for finishing.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Inspected problem roofs to determine best repair procedures.
  • Repaired and restored roofing of mobile homes and commercial buildings.
Cognizant Technology Solutions - Department Head
Overland Park, KS, 03/2017 - 01/2019
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at our facility.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Performed daily inventory checks of merchandise on hand through scan gun and hand written sheets.
  • Placed special customer orders for custom or special order merchandise.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained inventory count, tracked usage and documented variances.
  • Performed regular cycle counts and inventory audits.
  • Maintained effective team member communication.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Managed timely and effective replacement of damaged or missing products.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered constant flow of customer calls with minimal wait times.
  • Received and processed both written and verbal instructions, prints and work orders.
  • Closely inspected parts for cleanliness and freedom from contaminants.
  • Built containers and packed parts in accordance with detailed packing specifications.
World Market - Associate
City, STATE, 02/2015 - 03/2017
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Placed special customer orders for custom or special order merchandise.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained effective team member communication.
  • Performed regular cycle counts and inventory audits.
  • Managed timely and effective replacement of damaged or missing products.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Answered customer questions and provided detailed product information.
  • Completed physical inventory counts each month.
  • Created reports detailing all aspects of inventory, including costs, deliveries and usage.
  • Supported promotional plans by updating signage with price changes.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Preserved company cash and investment of surplus funds.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.

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Resume Overview

School Attended

  • College of The Sequoias
  • Redwood High School

Job Titles Held:

  • Manager
  • Independent Contractor
  • Department Head
  • Associate

Degrees

  • No Degree
  • High School Diploma

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