manager resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Consider myself being a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Attentive to orders given, completing tasks to the best of my abilities. Comfortable asking for help when needed. Being able to adapt working under pressure And thrive when working with others. Flexible and attentive ready to learn and contribute to team success.
Skills
Marketing
Staff development
Sales Techniques
Project management
patient and attentive
Friendly, positive attitude
Active listening
Team building
Training and mentoring
Client satisfaction
Housekeeping
Multitasking
Flexible
Relationship building
Employee training
Reliable
Safety precautions and measures
Animal health understanding
People skills
Customer service
Experience
08/2020 to CurrentManager Firstservice Residential | Chester Springs, PA,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Supervised staff performing daily activities.
Bathed approximately 40 animals per 7-8 hour shift. With a team of 5 empemployees.
Assessed incoming pets, observed coat conditions and recommended shave-down, dematting or other services to perfectly fit breed standards.
Greeted and checked clients in and out and kept salon schedule flowing accurately day-to-day.
Groomed pets by brushing, bathing, coat fluffing, nail filing and clipping, ear cleaning and gland expression and exhibited exceptional hand-scissoring skills.
Answered salon phones, made appointments, with team to help salon management build successful operation.
Cared for shears, clippers and other grooming tools.
Supported animal health by keeping areas clean, neat and properly sanitized.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Cared for pets during owners' absences.
Created consistent workflows by assisting with washing, drying and folding duties.
Walked animals outside to avoid accidents in play areas or bedding.
Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
Kept dogs safe by remaining alert to environmental conditions and nearby animals.
Greeted customers and responded to informational requests.
Greeted customers promptly and responded to questions.
Counted and balanced cashier drawers.
Welcomed customers, offering assistance to help find store items.
06/2018 to 11/2019AssistantUniversity Of Utah | Saint George, UT,
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Handled data entry tasks with high levels of speed and accuracy.
Organized personal tasks to free up executive to handle professional matters.
Built strong and trusting rapport with clients and loved ones.
Checked mail, shopped for groceries and handled bill payments.
07/2019 to 10/2019CashierLandry's | Ann Arbor, MI,
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Used tools, sprayers and cleaning solutions to disinfect work areas.
Efficiently packaged seafood and other kitchen items ranging from condiments and snacks to kitchen tools , maintaining consistency to meet fulfillment deadlines.
Efficiently unpacked new inventory and restocked shelves in store.
Attended customers making their visit to the store as pleasant as possible.
Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Greeted customers promptly and responded to questions.
Education and Training
Expected in 06/2020 to to High School Diploma | Ipswich High School, Ipswich, MAGPA:
Art club Member
Basketball player
Field hockey player
Expected in to to | North Shore Community College, Danvers, MAGPA:
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