manager resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 35 pounds.
Skills
Multitasking
Work ethic
Reliable and trustworthy
Customer service best practices
Adaptable
Stockroom procedures
Education and Training
Marlin High SchoolMarlin, TXExpected in 06/2016 ā āHigh School Diploma: - GPA:
Experience
Firstservice Residential - Manager Centreville, VA, 12/2020 - Current
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
Recruited and hired qualified candidates to fill open positions.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Trained employees on additional job positions to maintain coverage of roles at all times.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Assigned tasks to associates to fit skill levels and maximize team performance.
Facilitated month-end journal entries, account reconciliation and invoicing using Pulse.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Supervised 8 Team Members completing efficient daily prep and maintenance tasks.
Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Wts International, Inc. - Team Member Tampa, FL, 09/2019 - 05/2020
Rotated stock items and ingredients to maintain freshness.
Properly garnished and arranged orders on plates and trays.
Adhered to all regulatory standards regarding safe and sanitary food prep.
Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
Helped train and develop new talent.
Completed more than 100 orders each shift with focus on quality and efficiency.
Made all meals in accordance with company standards and requirements.
Set up work stations prior to opening to minimize prep time.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Sanitized workstation at end of shift to prevent foodborne illnesses.
Offered support to other stations in high-volume shifts or as needed.
Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
Wts International, Inc. - Team Member Thompsonville, IL, 08/2018 - 12/2018
Suggested additional menu items, beverages and desserts to increase sales.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Verified orders and bagged items for easy transport.
Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
Served orders to customers at windows, counters and tables.
Completed side tasks by restocking condiments and cleaning refrigerators.
Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Kept customer and food preparation areas clean and well-organized.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Recorded customer orders and communicated clearly to confirm each order.
Lesaint Logistics - Stocker Bolingbrook, IL, 09/2016 - 04/2017
Packaged items with appropriate materials to prevent damage during shipping.
Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Palletized merchandise for easy movement to sales floor locations.
Assisted customers by locating items and loading heavy purchases in vehicles.
Blocked and faced all products on shelves and displays to meet company policies.
Greeted customers and retrieved requested products to drive satisfaction.
Lifted materials of varied weights on regular basis.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Added labels to products, rotated current stock and professionally arranged merchandise.
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