Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Profile
Directly responsible for reviewing all mechanical engineering pro- Profile Highlights jects, and reporting to management on project timelines which in- cludes identifying scope creep, setbacks, and project opportunities. Nine years of experience in quali- Developed and implementing Wood-Mizer's product development ty assurance and product devel- opment. process (PDP). Refine each gateway with engineering processes and stand- High ability to manage multiple ards. projects. Train engineering team and other departments how the PDP Create innovative product based walks through each gateway. on market, warranty, and oppor- tunity metrics. Create, implement, and sustain engineering processes that involve cross department collaboration. Knowledge of design for manufac- turing. Design new products that competitively exceed, and strategically align the company based on customer needs. Direct involvement with supplier development. Proven ability to train, evaluate, Supplier Quality Engineer--II and lead diverse teams. Crown Equipment Corporation November 2012--May 2015 Certified Quality Auditor. Team leader in developing supplier quality roles and responsibilities for Crown's product development process across all North American Technical Training/Skills plant facilities.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Relevant Experience
Manager, 06/2011 to 11/2012
, , China
  • Creo 2.0 Assist in the risk analysis and approval of suppliers for new product Geometric Dimension and Toler- development and resourcing projects.
  • ance Analyze and compile performance reports to drive improvement ini- Process Auditing tiatives with suppliers.
  • Six Sigma Yellow & Green Belt Perform investigations into non-conforming material to drive suppli- Lean manufacturing initiatives er corrective actions.
  • MiniTab 17 Utilize Six Sigma problem solving techniques to complete Microsoft Office plant projects.
  • Responsible for driving the reduction of $74,500 in poor supplier Awards/Certifications quality in 2014; exceeding the $50,000 goal.
  • 2009: Indiana Generals Mental Attitude Award Aligned Crown inspection and supplier inspection with common 2012: Trine University Distin- polyworks programs to validate project level product for CPPAS guished Service Young Alumnus (aka PPAP) compliance.
  • Award 2013: ASQ Certified Quality Auditor Managed and assessed all current and potential suppliers for engineering development in China.
  • Managed new product development from the initial inquiry to full production.
  • Design and development support for new product development for the USA division.
  • Implemented the initial APQP systems at the new iwis factory in Suzhou, China.
  • Oversaw and managed supplier complaints to improve quality through process audits.
  • Supervised the redevelopment of a supplier's production process to avoid a four million dollar campaign by a customer of iwis Drive Systems.
  • Identified and went live with three new suppliers.
  • Continuously trained the iwis-China Quality Team over quality inspection criteria set by the entire iwis organization.
  • OEM audit specialist for all suppliers and iwis divisions.
Quality & Design Engineer, 09/2008 to 05/2011
Howley Bread Group, ,
  • Introduced 3D modeling and design that changed the level of professionalism for engineering prints, presented to cus- tomers.
  • Designed 280+ unique products that involved reverse engineering, sales drawing creation, design reviews and product presentations.
  • Managed small design projects from concept to full production.
  • Designed fixtures for light manufacturing operations.
  • Assisted in design reviews with customers and suppliers to ensure end-customer and iwis specifications were satisfied.
  • Created the early quality system structure at iwis Drive Systems, LLC.
  • Responsible for all quality documentation creation and submission to all OEM customers.
  • Managed corrections of all non conformances set by a John Deere audit within two months after the audit was conducted.
Kaizen Coordinator & Warranty Administrator, 06/2007 to 09/2008
Iwis Drive Systems, LLC USA, ,
  • Coordinator for all Kaizen Continuous Improvement events.
  • Created a pre-production agenda for Kaizen teams for guidance and success.
  • Managed all visual production boards to include real time value-added information.
  • Supervised the development of a temporary production line that produced the AT&T and Verizon electric utility trucks.
  • Maintained warranty claims and database while maintaining the allotted warranty budget for the month.
Bachelor of Science: Design Engineering Technology, Expected in 2007
Trine University (Formally Tri-State) - , IN
Design Engineering Technology
Chairman: Design Engineering Technology Industrial Advisory Board Secretary/Treasurer: Trine University Alumni Board of Directors
3D modeling, Auditing, budget, concept, Continuous Improvement, database, documentation, driving, drawing, inspection, Lean manufacturing, Microsoft Office, MiniTab, new product development, presentations, problem solving, Quality, real time, risk analysis, sales, Six Sigma, unique

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Resume Overview

School Attended

  • Trine University (Formally Tri-State)

Job Titles Held:

  • Manager
  • Quality & Design Engineer
  • Kaizen Coordinator & Warranty Administrator


  • Bachelor of Science

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