LiveCareer-Resume

manager resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Mac and Windows Programs *Word, Excel, PowerPoint, Publisher, Outlook and Access
  • Proficient Knowledge of Salesforce, Erecruit, Lotus Notes, Comdata, SAP, Data.com
  • Type 60 wpm
  • 4+ years Experience - Management & Mentoring* Marketing & Sales| Administration* Customer Service
  • 2+ years Experience - International Logistics* Business Development
Education
Howard University , Expected in May 2011 B.B.A : Marketing - GPA : 4 year letter Scholarship Athlete for the Howard University Softball Team Marketing 4 year letter Scholarship Athlete for the Howard University Softball Team
Experience
Firstservice Residential - Manager
Farmingdale, , 06/2014 - Present
  • Responsible for inspiring, growing and maintaining 60+ chapters across the country while always being focused on developing, creating and encouraging engaging experiences for thousands of NSCS members.
  • Facilitated the growth of NSCS through member recruitment and engagement processes, growing on-campus relationships, as well as professionally developing the coordinators on the ME TEAM.
  • Oversaw the development, planning, enhancing and execution of all NSCS programs, events and scholarships to ensure increased attendance rates and overall engagement.
  • Managed TEAM that exceeded top-level goals earning over $7.2M for the organization.
  • Identified and implemented integrated opportunities to improve and align organizational strategies, policies and practices.
  • Supervised four regional managers and one program manager through process and change facilitation to complete and exceed all required tasks and responsibilities within the national office and while traveling.
  • Developed, implanted and secured speakers for programs and events on a local and national scale.
  • Collected and analyze membership numbers and statistics on programs to ensure maximum results.
  • Advised, trained and developed officers and staff through a variety of platforms, including how to present and train.
  • Drastically improved membership, surpassed member participation and campus standing through the development and implementation of strategic plans.
Suddath Companies - Member Engagement Coordinator
Fort Lauderdale, , 02/2014 - 06/2014
  • Responsible for all aspects of officer board development, chapter management, member participation and chapter administration status.
  • Develop and implement strategic plans to strengthen membership and campus standing at all chapters.
  • Meet or exceed member participation and recruitment benchmarks set by the Executive TEAM using chapter structure to market member opportunities.
  • Educate and train officers about their responsibilities in a variety of platforms, including online and in person.
  • Communicate regularly and intentionally with chapter officers via phone, e-mail, social media outlets and other means of technology Oversee reporting and tracking of chapter activities and recognition levels.
  • Support chapters in all planned activities, including the annual New Member Induction Ceremony, NSCS Go GEEK!, Planning to Achieve Collegiate Excellence (PACE), Share the Service, Senior Send Off, and chapter participation in large-scale campus events.
  • Manage officer transition process whenever needed to ensure leadership continuity.
  • Travel to chapters for a variety of work including, national representation, campus and administration issues, and chapter general chapter support.
  • Foster and promote the NSCS culture, both internally and externally.
FENCHEM BIOTEK - Account Manager
City, STATE, 11/2012 - 12/2013
  • Managed multiple, million dollar accounts nationwide.
  • Responsible for managing new projects in the US Market.
  • Exhibited at tradeshows to promote our ingredients.
  • Relationship building between customers and Headquarters.
  • Reviewed and Set meeting agendas with potential customers nationwide.
  • Directed meetings with the procurement team of potential customers.
  • Utilized several different search engines to generate qualified leads (Manta, Thomasnet, Hoovers, Etc.).
  • Identified new sales opportunities within existing accounts by up-selling and cross-selling products.
  • Collaborated with my team lead in China to develop strategic pricing for targeted customers.
  • Negotiated quarterly and annual contracts between customers and all levels of company management.
  • Utilized proactive conflict resolution strategies to meet customers' needs between Headquarters and local US offices.
  • Scheduled strategic travel plans to visit key customers and close major deals in the US and overseas.
Skills
Business Development, com, conflict resolution, contracts, Customer Service, e-mail, leadership, team lead, Logistics, Lotus Notes, Mac, managing, Market, Marketing & Sales, meetings, Mentoring, Access, Excel, office, Outlook, PowerPoint, Publisher, Windows, Word, search engines, organizational, policies, strategic pricing, processes, procurement, recruitment, Relationship building, reporting, selling, sales, SAP, statistics, strategic, strategic plans, phone, Type 60 wpm
Professional Affiliations

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Resume Overview

School Attended

  • Howard University

Job Titles Held:

  • Manager
  • Member Engagement Coordinator
  • Account Manager

Degrees

  • B.B.A

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