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Manager Resume Example

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MANAGER
Summary
To obtain a position within your organization that will enable me to use my experience, educational background and strong organizational and supervisory skill-sets.
Highlights
  • Microsoft Office
  • Natural leader
  • Investigative procedures
  • Interviews and interrogations
Accomplishments
Developed and implemented [Number] information security and risk management programs covering everything from assessment to management to optimization.
Experience
Company NameJuly 2010 to CurrentManager
City, State
  • Quality Assurance Conducts Quality Assurance inspections for Paragon Systems Inc.
  • on 275+ security officers at four multi-million dollar federal contracts throughout the northeastern region.
  • Conducted Quality Assurance at the Statue of Liberty; a 90 person contract.
  • Conducts Quality Assurance for site security throughout West Virginia and portions of Virginia; 140 assigned PSO's.
  • Conducted Quality Assurance for site security at HQ Social Security Administration (SSA Woodlawn); a 470+ person contract.
  • This also includes the National Computer Center (NCC).
  • Conducts Quality Assurance for site security throughout the National Capitol Region to include GSA Regional Office Buildings; a 100+ person contract.
  • Conducted Quality Assurance for site security at Wabash Ave SSA/GSA site a 125+ person contract.
  • Conducts Quality Assurance for site security at DPSA Elkridge; a 40 person contract.
Company NameJanuary 2005Superintendent
State
  • Last position held Performed Quality Assurance inspections on 28 Security Forces personnel assigned to site.
  • Ensured all personnel were properly trained and task certified on all aspects of their duties.
  • Oversaw 5 major programs within the unit.
  • Safety, QC, Anti-Terrorism, Logistics, Vehicles) Ensured programs were meeting task requirements through quality assurance inspections/monitoring.
  • Directly supervised eight military security forces personnel.
  • Ranks from E-2 - E-6.
  • Developed, coordinated, and executed a state level active-shooter exercise.
  • Coordinated with Massachusetts State Police, Local and City Law Enforcement, Special Tactics teams, K-9 Teams, medical response forces, and Base Fire Department.
  • Exercise was deemed a huge success and lauded by State Police and base Commanders.
  • Garnered an article in local newspaper.
  • Performed duties as Air Base Defense Training Instructor.
  • Instructed 3000 personnel per year on field tactics, land navigation, specialized weaponry, tactical communications, and local threat analysis at Osan AB, Korea.
  • Performed duties as Anti Terrorism Officer for a USAF Level 1 security facility which housed components used for the nation's defense and its personnel herein.
  • Performed duties as Supply Non-Commissioned Officer.
  • Maintained extensive inventory including high value weapons.
  • Maintained inventory and scheduled deliveries at Air Base.
  • Performed duties as Law Enforcement patrolman and Desk Sergeant.
  • Successfully worked with State Police and other local law enforcement agencies.
  • Proficient with most CCTV and alarm systems.
  • Performed duties as Safety Manager for a USAF Level 1 security facility.
  • Ensured safety violations were corrected and facility was meeting code.
  • Worked with Fire Department in ensuring facilities fire suppression system and extinguishers were operational.
  • Acted as on-scene commander at many high-profile incidents.
  • Responded to numerous domestic disturbances, assaults, traffic accidents, suspicious packages, and alarm activations.
  • Previously was assigned as Flight Sergeant for a 32 member Security Forces Element (RAF Lakenheath, England).
  • Oversaw element and acted as primary responder/on-scene commander.
  • USAF certified training instructor.
  • Shaw AFB) Attended Academic Instructor School, Maxwell AFB.
  • Developed lesson plans, presentations, conducted research, and provided real-time training objectives using proven methods such as demonstration-performance.
  • Very proficient with computers (Excel, MS Word, Powerpoint).
  • Provided training classes for 500 students per year.
  • Considered expert in law enforcement field as well as Air Base Defense and anti-terrorism.
  • Deployed to Mosul, Iraq.
  • Led 13-man team.
  • Conducted Law & Order mission.
  • Multi-faceted; trained in numerous vehicles to include forklift, tractor-trailer, and off-road tactical vehicles.
  • Received military training on Supply Procurement/Acquisition, file plan management, pallet building, leadership/management.
Company NameSeptember 1987 to July 2010Regional Director
  • Quality Assurance Appointed as Regional Quality Control Director for the northeastern region.
  • 1 of 3) Oversaw six quality assurance managers geographically located in 10 different states and the National Capital Region in Washington, D.C.
  • Ensured all contracts in the northeastern region are meeting contractual obligations as set forth by the specific Statement of Work for each contract, Security Guard Information Manual, specific post orders, and Federal Protective Services Operating Orders.
  • Responded to contracts anywhere in the U.S.
  • that require immediate admin oversight to steer contract back into a positive direction.
  • Developed Paragon's first-ever trend analysis model which is now used to track quality assurance nationwide.
  • Conducted specialized investigations on incidents that occurred on contract.
  • Acts as liaison between security officers, corporate office, and Federal Government (Client).
Regional Director
  • Reference Type: Professional Gerard Grandinetti U.S.A.F.
  • SSgt Retired.
  • Previously employed with Paragon Systems as Quality Control Manager & Program Manager at Statue of Liberty Phone: (910)515-0660 Reference Type: Professional & Personal Ron Hyatt U.S.A.F.
  • MSgt Retired.
  • Previously employed with Paragon Systems as Program Manager for HQ Social Security Administration at Woodlawn Phone: (919)986-6097 Reference Type: Professional & Personal Takeo Kingi , Quality Assurance, Western Region for Paragon Systems Inc.
  • Phone: (805)407-5057.
Education
Colorado Technical University2010Master of Science: Management/Criminal JusticeManagement/Criminal Justice
Colorado Technical University2008Bachelor of Science: Criminal JusticeCriminal Justice
Community College of the Air ForceCorrections Technician Professional Certificate Crime Scene Investigation Professional Certificate Domestic Violence Professional Certificate Juvenile Delinquency and Victim Services Professional Certificate Law Enforcement Skills Professional Certificate Legal Studies and Court Process Professional Certificate
Noncommissioned Officer's AcademySeptember 1987Academic Instructor School (Maxwell AFB, Alabama) Noncommissioned Officer's Preparatory CourseCity, State, Germany
Centerville Senior High SchoolCity, State
Professional Affiliations
James Johnson Regional Training Instructor for Paragon Systems Inc. Phone: (571)338-8346 Reference Type: Professional & Personal Jason Gray Manager, Quality Assurance for Paragon Systems Inc. Phone: (202)222-8991 Reference Type: Professional & Personal Roger Madura Manager, Quality Assurance for Paragon Systems Inc. Phone: (202)557-9976
Interests
AF Overseas Ribbon Short (1 device) AF Overseas Ribbon Long (1 device) Air Force Expeditionary Service Ribbon with Gold Border (1 device) AF Longevity Service (4 devices) USAF NCO PME Graduate Ribbon (1 device) Small Arms Expert Marksmanship Ribbon (1 device) AF Training Ribbon
Skills
Academic, RAF, as set, C, contracts, Client, direction, forklift, forth, Government, Instructor, inventory, Law Enforcement, leadership, Law, Legal, lesson plans, Logistics, Director, Excel, Office, Powerpoint, MS Word, weapons, navigation, newspaper, personnel, Police, presentations, Procurement, quality assurance, Quality Control, real-time, research, Safety, Technician, Phone, trend, Type
Additional Information
  • Candace LeBlanc U.S.A.F. SMSgt Retired. U.S. Coast Guard Morale, Well-Being & Recreational Services Phone: (508)968-6446
  • Additional Information U.S.A.F. Awards & Decorations: Meritorious Service Medal (1 device) Air Force Commendation Medal (1 device) Army Commendation Medal Air Force Achievement Medal (3 devices) Joint Meritorious Unit Award Meritorious Unit Award AF Outstanding Unit Award (6 devices) AF Good Conduct Medal (6 devices) National Defense Service Medal (1 device) Armed Forces Expeditionary Medal Global War on Terrorism Expeditionary Medal Global War on Terrorism Service Medal Korean Defense Service Medal Humanitarian Service Medal Military Outstanding Volunteer Service Medal AF Overseas Ribbon Short (1 device) AF Overseas Ribbon Long (1 device) Air Force Expeditionary Service Ribbon with Gold Border (1 device) AF Longevity Service (4 devices) USAF NCO PME Graduate Ribbon (1 device) Small Arms Expert Marksmanship Ribbon (1 device) AF Training Ribbon
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Resume Overview

School Attended

  • Colorado Technical University
  • Community College of the Air Force
  • Noncommissioned Officer's Academy
  • Centerville Senior High School

Job Titles Held:

  • Manager
  • Superintendent
  • Regional Director

Degrees

  • Master of Science : Management/Criminal Justice
    Bachelor of Science : Criminal Justice
    Corrections Technician Professional Certificate Crime Scene Investigation Professional Certificate Domestic Violence Professional Certificate Juvenile Delinquency and Victim Services Professional Certificate Law Enforcement Skills Professional Certificate Legal Studies and Court Process Professional Certificate
    Academic Instructor School (Maxwell AFB, Alabama) Noncommissioned Officer's Preparatory Course

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