LiveCareer-Resume

manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I have worked in the cannabis industry for about 8 years now. I first was a bud tender at CPA located in Lake Elsinore helping a friend who had recently opened that dispensary. I was a knowledgeable Budtender able to provide customers with detailed information about different cannabis strains, effects and uses for recreational and medicinal needs. Skilled in opening and closing premises and accurately handling large amounts of cash. Seeking a fast-paced position with room for growth.

Hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.. I was then promoted to Manager after being there for a year. I was responsible for scheduling, managing employees, ordering inventory, data entry, proficient in POA software, Human Resources, payroll, and much more. I was manager at CPA until they closed in 2017. I had made connections with growers while being a manager and when CPA closed I was asked to work for Grow West. There I was in charge of the life cycle of the cannabis plant. From cloning, growing and harvesting. Grow West is moving locations to Northern California and I will not be able to commute.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Marketing
  • Workforce Management
  • Systems and automation applications
  • Project management
  • Sales Techniques
  • Brand management
  • Problem resolution
  • People skills
  • Training & Development
  • Data management
  • Multitasking
  • Maintaining security
  • Preparing packages
  • Weighing products
  • Restocking inventory
  • Communication
  • Microsoft Office
  • Organization
  • Active listening
  • Flexible
  • Decision-making
  • Team management
  • Reliable and trustworthy
  • Supervision
  • Changing out tills
  • Teambuilding
  • Customer service
  • Work ethic
  • Working collaboratively
  • Troubleshooting
  • Planning
Experience
Manager , 02/2017 - Current
Kpmg Seattle, WA,
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Increased customer base and market share by promoting product through diverse channels.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Prepared soil and gardens to plant with mulch and sod.
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Delivered friendly service and one-on-one assistance to promote positive customer experiences.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto grass, shrubs and trees.
  • Retrieved plants and flowers at customers' requests.
  • Met delivery trucks and quickly unloaded materials, supplies and other items for prompt logging into [Software] system.
  • Installed irrigation systems, rock gardens and ponds to simplify watering needs.
  • Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
  • Developed, implemented and updated standard operating procedures to keep employees working consistently.
  • Cared for and maintained plants in different climate-controlled areas.
  • Purchased supplies such as seeds, nutrients, disease control chemicals and gardening equipment based on business demands.
  • Conferred with horticultural experts to plan and implement facility updates focused on expanding offerings, increasing productivity and improving revenue.
  • Set work schedules and delegated tasks to maintain optimal coverage for plant and customer needs.
Trainer , 12/2008 - Current
Centene Corporation Bowling Green, KY,
  • Monitored horses' health and temperament for signs of injury and illness.
  • Prepared horses for travel.
  • Groomed horses before competitions.
  • Protected animal health and wellbeing by keeping all areas clean, organized and free of hazards.
  • Advised owners on strategies for continuing training and reinforcing lessons.
  • Monitored and documented animal health, diet and behaviors to identify and address trends.
  • Trained horses and equines for riding, harness, show and racing.
  • Evaluated animals and discussed suitability with owners based on factors such as temperament and age.
Manager, 12/2014 - 12/2017
Kpmg Austin, TX,
  • Developed relationships with healthcare providers to sustain strong referral pipeline.
  • Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Increased customer base and market share by promoting product through diverse channels.
Education and Training
Bachelor of Science: Animal Science, Expected in 05/2005
-
Cal Poly Pomona - Pomona , CA
GPA:
Status -
Associate of Science: Small Business Management, Expected in 05/2003
-
Mount San Antonio College - Walnut , Ca
GPA:
Status -
Associate of Science: Registered Veterinary Technician , Expected in 05/2003
-
Mount San Antonio College - Walnut , CA
GPA:
Status -
Associate of Science: Horse Husbandry And Equine Science, Expected in 05/2003
-
Mount San Antonio College - Walnut, CA
GPA:
Status -
High School Diploma: , Expected in 05/1999
-
Upland High School - Upland, CA
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Cal Poly Pomona
  • Mount San Antonio College
  • Mount San Antonio College
  • Mount San Antonio College
  • Upland High School

Job Titles Held:

  • Manager
  • Trainer
  • Manager

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Science
  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: