Industrious and enthusiastic management professional offering 20+ years of Collision experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.
Talented Professional with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.
Excellent People Skills
Claims Reports and Documentation
Ongoing Technical Education
Extensive Technical Knowledge of Automobiles
Claims Handling and Investigation
Attention to Detail
Evaluation of Liability
Certified Fire Investigator(CFEI)
Technical hands on knowledge in Fire Investigation of Automobiles
Certificate¨I-Car Platinum Status¨April 2005-Ongoing
Electric and Hybrid Vehicles¨Advanced Material Damage Analysis¨Plastic and Composite Repair¨ Inspecting Repairs for Quality Control ¨Vehicle Identification, Estimating Systems, and Terminology Online¨Advanced Material Damage Analysis¨ Damage Analysis of Advanced Automotive Systems¨Color Theory, Application, Tinting, and Blending¨Hazardous Airborne Pollutant Reduction ¨Detailing ¨Induction Heaters¨ Flood, Hail, Vandalism, and Fire¨Damage Analysis Overview¨Spray-On Bed liners ¨ Electronic Stability Control Systems Overview¨Structural Straightening Steel ¨Cosmetic Straightening Steel ¨Adaptive Cruise Control ¨Wind Noise and Water Leaks¨ Automotive Foams ¨2004 Ford F150 Full Frame Replacement¨Keyless Entry ¨Corrosion Protection ¨Electric and Electric Hybrid Vehicles ¨Full-Frame Replacement¨ Steel Full-Frame Sectioning¨ Steel Unibody, A-, B-, C-, D-Pillars, and Rocker Panels¨Measuring¨ Steel Unibody Front and Rear Rails, Floors, and Front Structure¨Restraints, Interior, Glass, Side and Rear Impact Analysis¨Mechanical Systems Analysis¨ Frontal Impact Analysis¨ Fundamentals of Collision Repair
Certificate of Completion¨National Association of Fire Investigators¨September 2011-Ongoing
Vehicle Fire, Arson & Explosion Investigation
Certificate of Completion¨National Association of Fire Investigators¨March 2012-Ongoing
National Fire, Arson and Explosion Investigation Training
Certification¨National Association of Fire Investigators¨March 9, 2012
Certified Fire and Explosion Investigator (CFEI)
Certificate of Completion¨CFI Trainer.netPresented by The International Association of Arson Investigators¨ 2011-Ongoing
Fire and Explosion Investigations: Utilizing NFPA 1033 and 921¨Motive, Means, and Opportunity: Determining Responsibility in an Arson Case¨Introduction to Fire Dynamics and Modeling
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