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Manager Resume Example

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MANAGER
Professional Summary

Personable and energetic Professional committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Skills
  • Bachelor's Degree in business administration
  • Knowledge of Office and HR Procedures
  • Familiar with FTA Regulations
  • Excellent organizational skills
  • Proficient in web and social media
  • Proficient Microsoft Office suite skills
  • Excellent communications (verbal/written)
  • File and data management
  • Skilled with face to face and telephone customer service
  • Detail- oriented
  • HRIS/ SAP proficient
  • Safety Awareness
  • Knowledgeable of US and China shipping requirements
  • Team player
Work History
Manager | Private Employer - Nanjing, China08/2019 - 07/2020
  • Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed all aspects of client business operations in Nanjing China.
  • Conducted QA/QC inspection on supplies, material and documents received; identified discrepancies, entered serial numbers to update and maintain records.
  • Ensured all documentation is properly distributed and that documents requested are responded to in timely manner.
  • Built content library, tracked, entered, and submitted game statistics; searched for and distributed articles, social media, or news cover of player for lead talent Agent.
  • Managed travel arrangements for player, staff and family including shipping services and passport compliance.
  • Promoted safety awareness and followed safety procedures for game facilities to reduce or eliminate accidents or illness.
  • Successfully coordinated over 45 media days acting as a liaison between player and media for interviews and score updates.
  • Identified opportunities for growth aligned with overall brand strategy Customer Service Client Interaction.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Recorded expenses and maintained spending and expense records.
  • Assisted manager in all aspects of business operations.
  • Organized documentation for smooth transitions in short time frames.
Staffing Assistant Summer Internship | Metropolitan Transit Authority - Houston, TX06/2019 - 08/2019
  • Conducted survey, analyzed data, prepared, and presented various HR reports from SAP and HRIS Systems regarding why certain professional skilled groups of employees left organization.
  • Assisted in scheduling and interviewing job candidates for various positions.
  • Retrieved employee data, as requested.
  • Accomplishment: Project Leader of Internship Class.
  • Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.
  • Organized new hire orientation materials and completed various clerical tasks to support HR Staffing operations.
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports.
  • Upheld strict security procedures to maintain data confidentiality.
  • Content published for 2019 summer internship class.
Staffing Representative | Eclipse Staffing and Security - Indianapolis, IN08/2017 - 08/2018
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
  • Scheduled and conducted up to 20 interviews each week.
  • Maintained files of current, prospective, and future positions.
  • Facilitated all new employee orientations to foster positive team attitude.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Assistant | Private Employer - Indianapolis, IN01/2017 - 05/2018
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Responsible for creative marketing via social media outlets and print to promote summer youth basketball camps.
  • Duties included preparation of Key Performance Indicators (KPIs).
  • Created and communicated monthly status reports for Youth Basketball Camp Operations.
  • Tracked cost, advertising, marketing, and promotional campaigns, negotiating with vendors, customer service, cash management, and community relations.
  • Successfully organized five (5) summer basketball camps in intercity.
  • Performed all administrative duties as assigned.
  • Answered telephone calls and emails, prepared correspondence, and maintain appointment schedules.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant campers' documentation.
  • Assisted manager in all aspects of business operations.
Education
Huston- Tillotson University - Austin, Texas 05/2018Bachelor of Arts: Business Administrations
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Resume Overview

Companies Worked For:

  • Private Employer
  • Metropolitan Transit Authority
  • Eclipse Staffing and Security

School Attended

  • Huston- Tillotson University

Job Titles Held:

  • Manager
  • Staffing Assistant Summer Internship
  • Staffing Representative
  • Assistant

Degrees

  • Bachelor of Arts : Business Administrations

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