Manager Resume Example
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MANAGER
Summary
Skilled Manager offering proven leadership, problem-solving and team-building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits.
Has been using CBD for her own health for about 5 years.
Skills
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Experience
Sales Associate | 07/2020 to Current
Liberty Mutual - North Sacramento , CA
Liberty Mutual - North Sacramento , CA
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Prepared cash deposits up to $[Amount] with zero discrepancies.
Manager | 10/2019 to 06/2020
H&R Block, Inc. - Aurora , IL
H&R Block, Inc. - Aurora , IL
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Designed and developed training program for new hires.
- Assisted with purchases, locating items and signing up for rewards programs.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Read weekly sales inserts and monitored price changes.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Inspected items for damage and obtained replacements for customers.
- Processed customer payments quickly and returned exact change and receipts.
Associate/Key Holder | 06/2017 to 04/2018
Omni Hotels - Tucson , AZ
Omni Hotels - Tucson , AZ
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Supported managers, coordinators and electric employers, including designers, planners and personnel engaged in technical and administrative services.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Assisted in supervising other teammates to ensure daily sales goals were met.
- Identified needs of customers promptly and efficiently.
- Designed and developed training program for new hires.
- Recorded and resolved [Number] transactions daily.
Sales Associate/Sephora Associate/Online Customer Service Representative | 09/2017 to 03/2018
Jc Penny Realty LLC - City , STATE
Jc Penny Realty LLC - City , STATE
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Evaluated customer skin to determine unique conditions and skin type.
- Applied makeup to achieve desired day-to-day and special event looks.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Assisted customers in feeling relaxed and comfortable with the process.
CosmetologistPenrose Academy - City , STATE
- Recommended products to customers to meet current needs or resolve specific concerns.
- Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.
- Applied makeup to achieve desired day-to-day and special event looks.
- Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Recommended styles and treatments based on clients' needs and appearances.
Education and Training
Canyon Crest Academy - City, State
High School Diploma
05/2012
Penrose Academy - City, State
Associate of Arts
Cosmetology, 2014
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Resume Overview
School Attended
- Canyon Crest Academy
- Penrose Academy
Job Titles Held:
- Sales Associate
- Manager
- Associate/Key Holder
- Sales Associate/Sephora Associate/Online Customer Service Representative
- Cosmetologist
Degrees
- High School Diploma
Associate of Arts
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