Manager Resume Example Liberty Burger

MANAGER

Professional Summary

I have been in many lines of work and can successfully say that I have completed and excelled at what was asked of me from my employers. I have always started small and worked my way up: starting from a hostess and becoming a server; starting as a daycare teachers assistant and becoming a daycare teacher; and, starting as a cashier and becoming an assistant general manager. A capable assistant general manager is expected to support their general manager and team in high frequency hours. They will assist with daily sales reports, keep track of labor percentages, cost of good, ordering, and scheduling all front of the house employees. They will have great customer serves skills and handle difficult situations, showing staff members how to handle these situations if they arise.

It's important to be coachable while also taking the initiative to grow in any workplace. All these skill and experiences have helped me come one step closer of becoming a registered nurse and applying these skill towards that goal.

Skills

Operations management
Business Development
Job inspections
Staff Management
Team building
Organization
Customer service
Problem resolution

Business operations
Supervision
Employee performance evaluations
Recruiting and interviewing
Employee scheduling
Training
Cost Control

Work History

Manager, 01/2018 to 03/2020
Liberty Burger – Dallas, TX

Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Trained and guided team members to maintain high productivity and performance metrics.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Completed weekly payroll for all employees with TOAST system and RSI payroll system.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Trained new employees in specific job requirements.
Maintained current knowledge of all facets of operations.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Daycare Teacher, 07/2016 to 09/2017
Blue Bird Of Alexandria II – Alexandria, VA

Educated students in foundational concepts such as shapes, numbers and letters.
Addressed behavioral and learning issues with parents and daycare management.
Maintained well-controlled classrooms by clearly outlining and reinforcing positive behaviors.
Dressed and changed infant and toddler diapers to maintain hygiene.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Designed monthly activity schedules to balance play, rest and learning time.
Engaged with children on individual basis to build positive relationships and promote learning.

Server, 09/2016 to 08/2017
Daniel O'Connell's Irish Pub – Alexandria, VA

Greeted and maintained relationships with regular customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Bartender, 06/2015 to 08/2016
AMC Theatres – Addison, TX

Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Closed out cash register with 100% accuracy and prepared cashier report.
Operated efficiently in high-volume setting to prepare and serve drinks before guest movies began.

Education

High School Diploma: 05/2012
Warren Travis White High School - Dallas, TX

Some College (No Degree): NursingBrookhaven College - Dallas, TX

Resume Overview

Companies Worked For:

Liberty Burger
Blue Bird Of Alexandria II
Daniel O'Connell's Irish Pub
AMC Theatres

School Attended

Warren Travis White High School
Brookhaven College

Job Titles Held:

Manager
Daycare Teacher
Server
Bartender

Degrees

High School Diploma : 05/2012
Some College (No Degree) : Nursing

Manager Resume Example

Resume Score: 80%

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