manager resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Written Communication
- Interpersonal Communication
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Problem-Solving
- Good Telephone Etiquette
Education
Western Hills High School Fort Worth, TX Expected in 04/1998 ā ā High School Diploma : - :
Certifications
Food Handlers Certification
TABC Certification
MHCPR
Tx. DL
Work History
General Dynamics - Manager
Indianapolis, IN, 07/2017 - 02/2022
Indianapolis, IN, 07/2017 - 02/2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Developed and maintained relationships with customers and suppliers through account development.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Cedarhurst Senior Living - !st Assistant Manager
Alpharetta, GA, 09/2019 - 03/2020
Alpharetta, GA, 09/2019 - 03/2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Achieved recognition for contribution to store success by optimizing sales.
Onward Behavioral Health - Resident Assistant
Baltimore, MD, 05/2018 - 11/2018
Baltimore, MD, 05/2018 - 11/2018
- Maintained clean, safe and well-organized patient environment.
- Assisted residents in preparing for activity and social programs.
- Changed bed linens, dumped trash and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents with daily dental and mouth care, bath functions and hair care.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Promoted positive relations between residents and staff.
- Enforced policies and safety standards through building and room rounds.
Transicare Inc. - Certified Peer Support Specialist
City, STATE, 10/2013 - 02/2017
City, STATE, 10/2013 - 02/2017
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Communicated with individuals' family members, offering information and insight into support services available at community level.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Transported individuals to medical appointments and support meetings whenever needed.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Maintained computers, printers and technical resources to avoid disruption in operations.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Helped patients to deal with realities of dual diagnoses and develop coping skills.
- Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
- Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
- Managed caseload of 24 patients with substance dependence and co-occurring mental disorders.
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Resume Overview
School Attended
- Western Hills High School
Job Titles Held:
- Manager
- !st Assistant Manager
- Resident Assistant
- Certified Peer Support Specialist
Degrees
- High School Diploma
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