(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Meticulous and creative merchandising specialist skilled in the deployment of creative displays to increase sales. Adept at planning successful merchandising strategies for seasonal and promotional needs.

  • Customer service
  • Project management & organization
  • Data entry
  • Operations management
  • Warehousing functions
  • Shipping & receiving procedures understanding
  • Stocking and replenishment
  • Quality control
  • Store Merchandising
  • Computer Literacy
  • Building Effective Relationships
  • Organizational Skills
Irvine Valley College Irvine, CA Expected in : Computer And Information Sciences - GPA :
Santiago High School Garden Grove, CA, Expected in 1996 High School Diploma : - GPA :
Work History
Hyatt - Manager
Irvine, CA, 11/2009 - Current
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Optimized display room and appearance via strategic merchandising.
  • Supervised all production phases from beginning to end from sales orders to product delivery.
  • Carefully Inspect processed sales orders to verify correctness and accuracy.
  • Communicate with dealer concerns for work order measurements, calculations and issues.
  • Review work instructions and schedules to coordinate machine operation with in-house machinist.
  • Purchase vendor parts according to work order specifications.
  • Received, sorted and stored incoming merchandise.
  • Distribute ordered components to appropriate vendors to complete component finishes.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Gathered components according to work orders for assemblers and provided adequate knowledge about assembly specifications while maintaining streamline operations.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Prepared invoices and shipping documents, processed payments and fielded client questions.
  • Completed average of 45 work orders monthly while maintaining company defined quality standards.
  • Prepared project budgets, forecasting and inventory, and material pricing points.
  • Kept work areas clean and neat.
Red Hat Inc. - Cellular Technician
MI, State, 02/2001 - 10/2009
  • Worked with AT&T cellular users to resolve and fix issues.
  • Specialized in repairing GSM phones and frequently worked on other manufacturer models.
  • Installed updated operating systems in cellular devices.
  • Removed, fixed and replaced components such as LCD screens, buttons and charging ports.
  • Erased user data, debugged application issues and refurbished devices for resale.
  • Updated daily logs, reports and documentation for accurate recordkeeping.
  • Maintained compliance with company standards to perform all maintenance and specifications.
  • Tested equipment and circuits using various tools such as standard and network diagnostic tools.
  • Developed and implemented procedures for preventive maintenance, backup and data recovery.
  • Followed standards and procedures to maintain safe work environment.
  • Resolved problems, improved operations and provided exceptional client support.
  • Helped sales department with arranging merchandise in alignment with store planogram and changed displays to reflect promotions.
Walt Disney Company - Parade & Show Support
City, STATE, 11/2000 - 01/2001
  • Drove parade floats for Electrical Parade.
  • Transported costumed performers between locations according to performance schedules.
  • Support parade and show performers throughout park.
  • Completed daily safety checklists.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Monitored areas for pedestrian and vehicular traffic while operating equipment.
  • Filled propane tanks, checked valves and performed other routine equipment maintenance.
  • Unloaded cargo and moved materials to staging areas.
  • Collaborated with managerial staff and performance teams to determine optimal performance strategies and perfect approaches.
Marina Mortgage Company Inc. - Operations
City, STATE, 02/1997 - 10/2000
  • Maintained daily operational supplies for all eleven branches.
  • Placed orders for new supplies based on established needs and special circumstances.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Created reports detailing all aspects of inventory, including costs, deliveries and usage.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Managed inventory storage in clean and organized fashion.

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Resume Overview

School Attended

  • Irvine Valley College
  • Santiago High School

Job Titles Held:

  • Manager
  • Cellular Technician
  • Parade & Show Support
  • Operations


  • Some College (No Degree)
  • High School Diploma

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