, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking and motivated with 5 years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Have had multiple jobs at once. Responsible
Skills
Sales Techniques
Marketing
Staff development
Project management
Hard and dedicated worker
Quick learner
Reliable and dependable
Respectful and responsible
Issue and conflict resolution
Basic Math
Work ethic
Multitasking
Experience
Manager , 05/2021 to Current Planet Fitness Inc. – Richmond, IN,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Conducted quality, timely performance feedback and performance appraisals.
Examined merchandise to correctly price and display products.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Delivered level of service to customers in effort to build upon relationships for future clients.
Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Assisted with training and onboarding of sales associates in store operations.
Completed daily sales reports and analyzed metrics to identify trends.
Supervised staff performing daily activities.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Cashier/Personal Shopper, 04/2018 to 06/2021 Spruce Finance – Mill Valley, CA,
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Chose top-quality items to fulfill over [Number] daily customer orders.
Followed application instructions closely and reviewed deliveries to minimize errors.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Reset store displays for special events and seasonal merchandise changes.
Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
Worked quickly to pack orders efficiently and decrease product damage by [Number]%.
Listened to customer needs to identify and recommend best products and services.
Kept detailed inventory records to best meet customer needs and suggest alternatives to [Type] products or supplies.
Filled [Type] product orders worth up $[Amount] daily.
Sales Associate, 02/2020 to 04/2021 Pet Supermarket Inc. – City, STATE,
Operated cash register, collected payments, and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built trusting relationships with customers by making personal connections.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Met merchandise processing standards and maintained organized and accessible work area.
Answered incoming telephone calls to provide store, products, and services information.
Worked with fellow sales team members to achieve group targets.
Obtained signatures for financial documents and internal and external invoices.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Answered customer questions, shared product knowledge and researched pricing and availability.
Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
Stayed up to date on company products and services to support sales objectives.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Conferred with customers to understand needs, recommend products and solve after-sale issues.
Suggested products and services to match customers' stated needs and preferences.
Listened to customers to understand needs and refer to optimal services.
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
Education and Training
High School Diploma: , Expected in 06/2018 to Gateway College Prep - Georgetown, TX GPA:
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