manager resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to focused on company success. Utilizes training, monitoring and morale-building techniques to maximize employee engagement and performance. Offering 10 years of related experience and pursuing new professional challenges with room for advancement at insert here company.

  • Project management
  • Staff development
  • Issue and conflict resolution
  • CRM
  • Systems and automation applications
  • Workforce Management
  • Supervision
  • Critical thinking
  • Clerical
  • Data management
Education and Training
Naval Nuclear Training Command Goose Creek, SC, Expected in 04/2013 Vocational Certification : Nuclear Electrical Principles - GPA :
  • Ranked in Top 10% of class
  • Studied Electrical Theory, maintenance, and repair of Industrial and Nuclear electrical systems and subsystems
Naval Nuclear Training Command Goose Creek, SC, Expected in 10/2013 Vocational Certificate : Nuclear Power Principles - GPA :
  • Ranked in Top 10% of class
  • Studied nuclear power plant systems and subsystems, operational principles, heat transfer and fluid flow, radiological controls, and applied chemistry.
  • Lean/ Six Sigma Green Belt - 2020
  • US Department of Labor Computer Operator Certificate- 2021
  • Crucial Conversations Certificate- 2021
  • Right Thinking Certificate- 2021
Jbs Usa - Manager
Blue Ash, OH, 02/2019 - Current
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Managed shifts in absence of Senior Manager to deliver excellent customer service while driving output.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
  • Completed daily work reports and analyzed metrics to identify trends.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Conducted regular evaluations and addressed performance concerns directly with employees.
  • Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
  • Investigated misconduct, mediated problems and determined appropriate discipline for staff.
  • Planned activities to support system changes to meet organizational needs and requirements.
  • Set challenging yet attainable goals to encourage continuous staff development.
  • Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.
  • Employed active listening and mediation soft skills to remedy employee conflicts.
  • Eliminated inefficiencies and process gaps to improve function of production and quality assurance staff.
  • Monitored compliance with facility accreditation associated with calibration daily functions.
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.
  • Assessed programs to identify risks or problems to determine appropriate responses.
  • Developed reports to outline project status, budget data and other information.
  • Worked closely with executives to guide production planning.
Orgill - Supervisor
Rome, NY, 03/2016 - 02/2019
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored 36 staff members through constructive feedback to develop long-term career goals.
  • Conducted employee evaluations and reviews.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Created training manual for employees to use as reference guide.
  • Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.
  • Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coordinated maintenance on physical condition of electrical equipment, routinely assessing for needed repairs, updates or replacements.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Maximized department efficiency by dispatching crews and coordinating optimal daily schedules.
  • Cross-trained in every role to maximize operational knowledge.
  • Coordinated work of 36 employees by offering clear direction and motivational leadership.
  • Oversaw workforce schedules and allocated resources in collaboration with Senior Management in order to achieve project goals.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Reviewed employee performance every six months and delivered constructive feedback to improve weaknesses.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Led team of 36 professionals with four direct reports.
  • Studied existing procedures and policies to offer optimal leadership to employees during deployed operations when standing in for absent managers.
Integrated Electrical Services, Inc. - Project Lead
Alexandria, VA, 01/2015 - 03/2016
  • Coordinated with Shipyard Leads, Type Commanders, and Senior Project Engineers to understand project needs and provide needed support to meet targets.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Spearheaded project meetings with team members to discuss ongoing, planned and recently completed projects.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Set forth contingency plans and monitored progress and risks of various projects.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Dictated roles and responsibilities for each member of 18-person team.
  • Brought in additional project personnel and resources to meet demands.
  • Produced thorough, accurate and timely reports of project activities.
  • Proposed or approved modifications to project plans.
  • Assigned work and monitored performance of project personnel.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Developed project plans covering goals, resources required and schedules.
American Axle & Manufacturing - Electrical Technician
Troy, MI, 08/2012 - 01/2015
  • Installed electrical wiring during remodeling projects.
  • Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
  • Frequently worked overtime, weekends and holidays.
  • Interpreted electrical and mechanical schematics, blueprints and diagrams.
  • Connected and repaired equipment based on mechanical drawings and electrical prints.
  • Tested energized and de-energized circuits, following test procedures and assisted in specialized test procedures.
  • Provided electrical services and control wiring for diverse locations.
  • Tested and repaired electric motors, variable frequency drives, alarms and control systems.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Performed monthly, semi-annual and annual Preventive Maintenance Checks and Services (PMCS).
  • Maintained inventory of parts for immediate and emergency repairs.
  • Rebuilt and repaired printed circuit boards.
  • Maintained accurate electronic and instrument inventory to support safe and efficient operation.
  • Implemented vast knowledge of electronics principles to resolve complex electrical problems.
  • Trained maintenance journeymen electricians and electrical apprentices.
  • Kept permits, isolation tags and logs current at all times.
  • Estimated costs of repairs to determine feasibility.
  • Collaborated with engineering staff on testing of prototypes and modified instruments.
  • Ran back-up programs for PLCs, PCs, CNCs, HMIs and VFDs.
  • Collected, entered and analyzed data and created reports based on findings.
  • Operated and monitored water movements through use of computer control system.
Activities and Honors
  • Vice President/Public Affairs Oficer, First Class Petty Officer Association. Organization focuses on building positive community relations, team morale, and continual engagement through volunteer services.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Naval Nuclear Training Command
  • Naval Nuclear Training Command

Job Titles Held:

  • Manager
  • Supervisor
  • Project Lead
  • Electrical Technician


  • Vocational Certification
  • Vocational Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: