LiveCareer-Resume

manager resume example with 5+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) XXX-1000, resumesample@example.com
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Staff Development
  • Sales Techniques
  • Project Management
  • Problem Resolution
  • Documentation and Reporting
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Staff Training
  • Team Leadership
  • Work Area Cleanliness
  • Parts Repair and Refurbishment
  • Valid Driver's License
  • Hardworking and Dedicated
  • Diagnosis and Repair
  • Customer Relations
  • Multitasking and Prioritization
  • Attention to Detail
  • Willing to Learn
  • Problem Solving
  • Motor Repairs
  • Available Parts Inventorying
  • Parts Oiling and Greasing
  • Safety Procedures
  • Systems Maintenance and Upkeep
Experience
01/2019 to Current Manager Ace Hardware | Winona, MN,
  • Monitored staff performance and addressed issues.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
10/2018 to 01/2019 Floor Installer Self Employed | City, STATE,
  • Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.
  • Evaluated work areas before planning flooring layout for different projects.
  • Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
  • Installed quality floorings at client sites and followed set customer service standards during installation process.
  • Trimmed and installed padding to specified dimensions to meet client requirements.
  • Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
  • Measured, marked and cut carpeting to size with hand-held and powered tools.
  • Used various chemicals and tools to repair damaged items.
  • Maintained inventory list of items used on job sites to provide reordering details.
  • Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.
  • Formed smooth flooring foundations by installing plywood or Masonite over support structures.
  • Educated clients on best methods and products to clean new flooring.
  • Cut and trimmed flooring to suit specified areas before installation.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Repaired diverse flooring types using tools and equipment.
  • Removed existing flooring and discarded old material.
  • Removed excess cement and flooring materials to form tight joints and attractive finishes.
  • Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
11/2017 to 09/2018 Professional Mover Hart Moving And Storage | City, STATE,
  • Walked through customer sites with checklists to verify job completion.
  • Secured items in truck by strapping over protective padding.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Labeled packages and boxes to keep track of client items.
  • Loaded and unloaded company trucks with tools, equipment and furniture.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Wrote and followed quality and service standards for box packing and maintained [100]% customer satisfaction rates.
  • Coordinated pick-ups and deliveries with clients.
  • Transported materials and pallets between areas.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
Education and Training
Expected in to to GED | Odessa High School, Odessa, TX GPA:
Expected in to to | Water And Waste Water Treatment Texas A&M University, College Station, TX GPA:

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Resume Overview

School Attended

  • Odessa High School
  • Texas A&M University

Job Titles Held:

  • Manager
  • Floor Installer
  • Professional Mover

Degrees

  • GED
  • Some College (No Degree)

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