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Manager Resume Example

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MANAGER
Summary

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated with years of experience and record of success in. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Motivated brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of practices and market conditions. Accomplished recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Salesforce Management
  • Systems and automation applications
  • Team management
  • Operational improvement
  • Customer service
  • Supervision
  • Process improvement
  • Talking
  • Keeping busy
Experience
Manager , tonny larson, May 2016-September 2020Yuba, UT
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Breakfast Attendant, hamton inn, February 2020-March 2020Spanish Fork, UT
  • Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
  • Monitored dining spaces to quickly clear and clean tables between guests.
  • Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Greeted guests with friendliness and professionalism.
  • Stocked displays with new and transferred merchandise.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled all delegated tasks, including [Task] and [Task].
Cashier and Stock, Cosmo Prof, September 2019-March 2020Spanish Fork, UT
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Received payments for [Product or Service] and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Monitored sales events, added new merchandise and rang up purchases.
Education and Training
High School DiplomaSpanish Fork High School, , Spanish ForkUTMay 2019
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Resume Overview

Companies Worked For:

  • tonny larson
  • hamton inn
  • Cosmo Prof

School Attended

  • Spanish Fork High School

Job Titles Held:

  • Manager
  • Breakfast Attendant
  • Cashier and Stock

Degrees

  • High School Diploma

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