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Manager Resume Example

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MANAGER
Summary

Proactive [Job Title] with work history overseeing accurate and efficient performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Organization
  • MS Office
  • Team management
  • Administrative support
  • Communications
  • Process improvement
  • Project organization
  • Problem resolution
  • Team building
  • Planning and coordination
  • Business operations
  • Inventory management
  • Customer service
  • Security systems
  • Staff development
Experience
Manager, Mandarin Pine Restaurant, August 2018-CurrentLewiston, ID
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Financial Specialist, Coleman Oil Company, April 2014-June 2018Lewiston, ID
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Coded invoices and other records to maintain organized and accurate records.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Compiled budget documents and monitored costs to maintain control systems.
  • Prepared and updated vendor files, including tax and insurance information.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Audited and prepared all federal and state tax forms for corporate
  • Stayed up to date on regulatory requirements from IRS, state authorities and international tax collection agencies.
  • Calculated and coordinated company tax payments and tax document preparation
  • Finalized and processed paperwork with local, state and federal government authorities.
Front Desk , H&r Block Inc., January 2013-April 2014Lewiston, ID
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Monitored reservations to track incoming parties.
  • Warmly greeted incoming guests, and providing information regarding policies and amenities.
  • Received all incoming calls and coordinated with tax professionals to fulfill requests and resolve issues.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Education and Training
Bachelor of ArtsAccounting, , , Lewis-Clark State College, , LewistonIDMay 2013
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Resume Overview

Companies Worked For:

  • Mandarin Pine Restaurant
  • Coleman Oil Company
  • H&r Block Inc.

School Attended

  • Lewis-Clark State College

Job Titles Held:

  • Manager
  • Financial Specialist
  • Front Desk

Degrees

  • Bachelor of Arts

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