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Manager Resume Example

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ZS
MANAGER
Professional Summary

Proactive and meticulous Manager with over 3 years of experience in customer service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Results-driven, goal-oriented and looking to leverage effective background into Dentistry field.

Skills
  • Project Management
  • Business analysis
  • Consulting
  • Business Development
  • Microsoft Word, Microsoft Excel, Campground Master
  • Staff Management
  • Verbal and written communication
  • Negotiation
  • Customer Service
  • Inventory Management
  • Training
  • Team building
  • Cash Management
  • Documentation
Work History
05/2016 to CurrentManagerParadise Canyon | Rio Medina, Texas
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Analyzed and interpreted store trends with Campground Master to facilitate planning.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Recorded inventory sales into organization's weekly income report.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
  • Demonstrated new products, procedures and techniques to employees.
  • Established and maintained positive work environment to enhance retention and productivity.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Provided management with feedback regarding employee performance and training needs.
  • Trained new employees in specific job requirements.
  • Cross-trained existing employees in order to maximize team performance.
02/2019 to 05/2019Swim InstructorAqua Tots Swim School | Castroville, TX
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Explained and demonstrated back ,freestyle,breast, and butterfly swimming strokes, exhibiting proper technique and positioning in water.
  • Taught students pool and water safety guidelines.
  • Provided clear, informative lectures to newborn and their parents to provide for survival of infants in water.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Initiated new learning methods, promoting total student comprehension while curbing learning time.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
  • Instructed over 100 students with the age range of 2-16 years old.
03/2017 to 12/2018Metal FabricationIMS | Castroville, TX
  • Utilized welding equipment and power tools to safely complete predetermined operations .
  • Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
  • Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
  • Participated in meetings to discuss new business opportunities.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Transported windmills, metal work, and inventory to customer locations all around Texas.
  • Worked on various HEB's around Texas as well as the Ferrari Dealership in Austin Tx.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties. Mostly between other contractors working during HEB assembly.
Education
06/2017High School DiplomaMedina Valley High School, Castroville, TX
12/2020Bachelor of Science | NeurobiologyThe University of Texas At San Antonio, San Antonio, TX
Accomplishments
  • Collaborated with team of 7 in the development of building of the various structures at Paradise Canyon.
  • Supervised team of 30 staff members.
  • National Honor Society Officer in High School
  • Captain of the football team
  • Awarded Texas Excellent Grant from 2017-2020
Languages

Intermediate level in Spanish communication.

Additional Information

I'm a very dedicated and goal orientated person. I enjoy working with others and prefer a positive work environment. I am level headed and compassionate towards other people. I plan on becoming an orthodontist in the future and to consistently learn new skills or qualities.

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Resume Overview

Companies Worked For:

  • Paradise Canyon
  • Aqua Tots Swim School
  • IMS

School Attended

  • Medina Valley High School
  • The University of Texas At San Antonio

Job Titles Held:

  • Manager
  • Swim Instructor
  • Metal Fabrication

Degrees

  • 06/2017 High School Diploma
    12/2020 Bachelor of Science | Neurobiology

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