Manager Resume Example
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MANAGER
Professional Summary
Proactive and meticulous Manager with over 3 years of experience in customer service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Results-driven, goal-oriented and looking to leverage effective background into Dentistry field.
Skills
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Work History
05/2016 to CurrentManagerMorgan Stanley | Rockford , IL
- Trained and guided team members to maintain high productivity and performance metrics.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Analyzed and interpreted store trends with Campground Master to facilitate planning.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Hired, trained and mentored staff to maximize effectiveness.
- Recorded inventory sales into organization's weekly income report.
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
- Demonstrated new products, procedures and techniques to employees.
- Established and maintained positive work environment to enhance retention and productivity.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Provided management with feedback regarding employee performance and training needs.
- Trained new employees in specific job requirements.
- Cross-trained existing employees in order to maximize team performance.
02/2019 to 05/2019Swim InstructorYmca Twin Cities | Amery , WI
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
- Explained and demonstrated back ,freestyle,breast, and butterfly swimming strokes, exhibiting proper technique and positioning in water.
- Taught students pool and water safety guidelines.
- Provided clear, informative lectures to newborn and their parents to provide for survival of infants in water.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Initiated new learning methods, promoting total student comprehension while curbing learning time.
- Earned positive feedback from parents regarding classroom instruction and student learning success.
- Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
- Instructed over 100 students with the age range of 2-16 years old.
03/2017 to 12/2018Metal FabricationIMS | City , STATE
- Utilized welding equipment and power tools to safely complete predetermined operations .
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Participated in meetings to discuss new business opportunities.
- Maintained excellent attendance record, consistently arriving to work on time.
- Transported windmills, metal work, and inventory to customer locations all around Texas.
- Worked on various HEB's around Texas as well as the Ferrari Dealership in Austin Tx.
- Loaded, unloaded and moved material to and from storage and production areas.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties. Mostly between other contractors working during HEB assembly.
Education
06/2017High School DiplomaMedina Valley High School, City, State
12/2020Bachelor of Science | NeurobiologyThe University of Texas At San Antonio, City, State
Accomplishments
- Collaborated with team of 7 in the development of building of the various structures at Paradise Canyon.
- Supervised team of 30 staff members.
- National Honor Society Officer in High School
- Captain of the football team
- Awarded Texas Excellent Grant from 2017-2020
Languages
Intermediate level in Spanish communication.
Additional Information
I'm a very dedicated and goal orientated person. I enjoy working with others and prefer a positive work environment. I am level headed and compassionate towards other people. I plan on becoming an orthodontist in the future and to consistently learn new skills or qualities.
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Resume Overview
School Attended
- Medina Valley High School
- The University of Texas At San Antonio
Job Titles Held:
- Manager
- Swim Instructor
- Metal Fabrication
Degrees
- 06/2017 High School Diploma
12/2020 Bachelor of Science | Neurobiology
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