Dedicated and motivated professional with over 12 years of leadership experience specializing in building relationships with external and internal clients in order to foster a successful customer experience that will positively affect the growth of the business.
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Current GPA 3.74
GPA 3.0
GAP 2.89
Customer Service
Database Maintenance
Scheduling
Documentation
Competitive Analysis
•VP of Public Relations, Toastmasters International, Toastmasters Too July 2011 – June 2012
•Training Certificate, Aflac Insurance, August 2009
•VP of Education, Toastmasters International, July 2008 – July 2009
•Competent Communicator Designation, Toastmasters International, Toastmasters Too, September 2008
•Health Care Anti-Fraud Associate (HCAFA), AHIP Insurance Education Program, June 2008
•Leadership Development Certificate, November 2004
benefits, billings, coaching, counseling, client, customer service, database, delivery, documentation, filing, focus, leadership, legal, meetings, mentoring, MS Excel, MS Outlook, MS PowerPoint, Windows XP, MS Word, Works, Monitors, organizational, Paralegal, policies, process improvement, processes, promotion, protocols, quality, Quality Assurance, researching, Research, sales, written communication
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Companies Worked For:
School Attended
Job Titles Held:
Degrees
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