LiveCareer-Resume

manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Skills
  • Strategic planning
  • Policies and procedures
  • Staff Management
  • Key Performance Indicators
  • Coaching and mentoring
  • Business planning
  • Budgeting
  • Schedule optimization
  • Financial Management
  • Sales and marketing
  • Verbal and written communication
  • Business administration
  • Improvement initiatives
  • Job inspections
  • Cost Reduction
  • Human Resources Oversight
  • Sales Tracking
  • Training Management
  • Team Leadership
  • Recruitment and Hiring
  • Supplier Monitoring
  • Goal Setting
  • Customer Service Management
  • Decision Making
  • Budget Control
  • Staff Scheduling
  • Sales Promotion
  • Waste Management and Reduction
  • Sales Coaching
  • POS Terminal Operations
  • Desktops, Laptops and Mobile Devices
  • Layout Planning
  • Inventory Tracking and Management
  • Purchasing Leadership
  • Needs Assessment
  • Customer Relations
  • Money Handling
  • Multitasking and Prioritization
Work History
02/2021 to Current
Manager Trident Seafoods Anchorage, AK,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
10/2021 to 11/2021
Hiring and Recruiting Manager TEMP POSITION Collins Aerospace Los Angeles, CA,
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Managed recruitment team and educated and mentored new advisors.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Devised hiring and recruitment policies for [Number]-employee company.
03/2020 to 10/2020
Customer Service Representative Wicomico County Public Schools Salisbury, MD,
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
03/2000 to 04/2019
Food Service Manager AAFES Exchange City, STATE,
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Integrated service and team management strategies to boost business profits.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Reviewed and approved employee schedules and timesheets.
  • Oversaw training of more than 20 team members.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Tracked food production levels, meal counts and supply costs.
  • Limited portion sizes and used garnishes to control food costs.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Set schedules for 20 staff by planning and designating shifts and hours.
  • Resolved escalated customer issues and boosted retention rates by 10%.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent line checks.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Enhanced business productivity by training 30 team members and 15 servers on best practices and protocols.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
Expected in 06/1991 to to
High School Diploma:
Liberty High School - Colorado Springs, CO
GPA:

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Resume Overview

School Attended

  • Liberty High School

Job Titles Held:

  • Manager
  • Hiring and Recruiting Manager TEMP POSITION
  • Customer Service Representative
  • Food Service Manager

Degrees

  • High School Diploma

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