Manager Resume Example
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MANAGER
Summary
Hardworking and motivated with years of experience. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line supplier, customers and employees to maximize productivity and processes. Decisive leader with good planning and organizational skills.
Skills
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Experience
Manager, Vacasa, November 2018-CurrentLincoln , NH
- Decreased costs significantly by negotiating with vendors and suppliers for better prices.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
HR Assistant, Child Care Resource Center, July 2018-October 2018Chatsworth , CA
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
- Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
- Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Store Manager, Dollar Tree, January 2015-June 2018Escondido , CA
- Completed series of training sessions to advance from Assistant Manager to Store Manager.
- Conducted yearly staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
- Counted cash drawers and made bank deposits.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Supported my regional managers in managing daily store functions.
- Delivered excellent customer service by greeting and assisting each customer.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Coached and empowered employees by creating and sharing motivational vision plans.
- Processed shipments and maintained stock shelf organization.
- Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created attractive store displays to generate customer interest and boost sales.
- Prioritized sanitation, safety and health standards in work areas.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Assumed positions of associate and assistant manager before promotion to store manager.
Store Manager, Dollar Tree, January 2009-December 2015Flagstaff , AZ
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Education and Training
High School DiplomaRingling High School, City
Studies of Math - Pre-requisite Courses, CPCC , City
Medical Computer SpecialistMedical Data Entry, ECPI College of Technology, City
Secretarial Secretarial Studies And Office Administration, , Southern Oklahoma Technology Center, CityState
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Resume Overview
School Attended
- Ringling High School
- CPCC
- ECPI College of Technology
- Southern Oklahoma Technology Center
Job Titles Held:
- Manager
- HR Assistant
- Store Manager
Degrees
- High School Diploma
Medical Computer Specialist
Secretarial
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