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Manager Resume Example

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MANAGER
Summary

Hardworking and motivated with years of experience. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line supplier, customers and employees to maximize productivity and processes. Decisive leader with good planning and organizational skills.

Skills
  • MS Office
  • Multi-Task Specialist
  • Detail Oriented
  • 10 Key - Touch
  • Self Motivated
  • Self Efficent
  • Process improvement
  • Administrative support
  • Communications
  • Customer service
  • Team building
Experience
Manager, Vacasa, November 2018-CurrentLincoln , NH
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
HR Assistant, Child Care Resource Center, July 2018-October 2018Chatsworth , CA
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Store Manager, Dollar Tree, January 2015-June 2018Escondido , CA
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Conducted yearly staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Counted cash drawers and made bank deposits.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Supported my regional managers in managing daily store functions.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Processed shipments and maintained stock shelf organization.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created attractive store displays to generate customer interest and boost sales.
  • Prioritized sanitation, safety and health standards in work areas.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Assumed positions of associate and assistant manager before promotion to store manager.
Store Manager, Dollar Tree, January 2009-December 2015Flagstaff , AZ
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Education and Training
High School DiplomaRingling High School, City
Studies of Math - Pre-requisite Courses, CPCC , City
Medical Computer SpecialistMedical Data Entry, ECPI College of Technology, City
Secretarial Secretarial Studies And Office Administration, , Southern Oklahoma Technology Center, CityState
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
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Resume Overview

School Attended

  • Ringling High School
  • CPCC
  • ECPI College of Technology
  • Southern Oklahoma Technology Center

Job Titles Held:

  • Manager
  • HR Assistant
  • Store Manager

Degrees

  • High School Diploma
    Medical Computer Specialist
    Secretarial

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