Manager resume example with 13 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Facilities/Security Professional with expertise in quality management, project management, training, security management, public safety (law enforcement), asset management, life safety and emergency preparedness programs. Recognized for creating and implementing innovative cost-savings. Known for creative and profitable approaches to problem-solving. History of increasing operational efficiencies and conducting skillful negotiations. Experienced in managing multiple locations. Many of the aforementioned due to my training in and utilization of Lean Six Sigma. Additionally, I have experience as a community college adjunct and restaurant operator.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Tiffin University , Expected in Master of Criminal Justice : Administration - GPA : Administration
Union Institute/University , Expected in BA : Justice Studies/Public Administration - GPA : Justice Studies/Public Administration
University of Cincinnati , Expected in CERTIFCATES Lean Six Sigma Black Belt ISSSC Certificate in Laboratory Design Harvard University Instructional Skills : - GPA :
Visa - Manager
Foster City, CA, 01/2013 - 01/2015
  • Responsible for on an off-site facilities including a 29 acre campus (grounds etc.) and approx.
  • 300,000 sq.
  • ft.
  • of office space, laboratories and warehouse.
  • Managed a multi-million dollar facility budget including oversight/management of cafeteria staff, cleaning staff, maintenance staff, security staff and multiple vendors.
  • Additionally, involved with laboratory improvements, preparing life safety plan, oversight of life safety systems (alarms, badging, and fire suppression systems) project management, security training, and space management.
  • Commended For: Successful Lab Layout in Singapore Implementation of viable Security program Successful re-structure of cafeteria program Facilities related cost savings Project management Team building Vendor management Space management.
Qurate Retail Group - Facilities/Security Manager
Sarasota, FL, 01/2005 - 01/2011
  • Responsible for on and off site facilities and building systems including a 150,000 sq.
  • ft.
  • healthcare facility with 25,000 sq.
  • ft.
  • office space, 30,000 sq.
  • ft.
  • laboratory, and 25 acre campus.
  • Created and managed $4 million facility budget with oversight of security personnel, maintenance team and janitorial group Ensured preparation and implementation of facility/security policies and procedures including emergency preparedness plan.
  • Trained maintenance and security personnel and performed all internal investigations.
  • Responsible for maintenance, preventative maintenance programs, bio-hazard programs, instrument installation (deviation documentation when necessary) space management, work cell design, vendor/contractor management and the leasing and preparation of office space.
  • Ensured OSHA, HIPAA, EPA and CAP compliance.
  • Received awards for Outstanding Achievement in Facility Management in 2009 and 2010.
  • Received multiple Bronze, Silver and Gold awards for innovation and cost savings.
  • Saved Cincinnati BU (business unit) more than $1 million in three years by lending design assistance and utilizing in-house personnel for laboratory projects.
  • Exceeded corporate expectations for utility savings in Carbon Footprint Reduction Program by 60%.
  • Saved BU more than $500,000 and thwarted EPA sanction by resolving PH treatment issues in an acceptable and cost effective manner.
  • Assisted in design and engineering of de-foaming device saving hundreds of tech hours and $65,000 annually.
  • Chosen by CXO to form company's first emergency response team.
  • Successfully created Lean work cell design and installed workstations.
  • Responsible for all new hire safety and security training and orientation.
  • Chair of Driver Safety Committee, oversaw all issues related to employee accidents while using a company car.
  • Accidents were significantly decreased during oversight.
  • Sent to and attended Harvard University laboratory design training to increase knowledge of laboratory safety and utility cost reduction.
  • Experienced with access control and CCTV systems.
  • Assisted in engineering of large conveyor and Kan Ban system.
Waste Industries - Area Manager
Jacksonville, NC, 01/2004 - 01/2005
  • Responsible for district-wide Cincinnati security operation; multiple client coverage; oversight of recruiting, retention and training programs; client relations, employee and site-related investigations.
  • Recognized for ongoing security officer training and employee retention.
U.S. SECURITY ASSOCIATES - Operations/Branch Manager
City, STATE, 01/2002 - 01/2004
  • Supervise uniformed security personnel; responsible for client relations; training, recruiting and retention programs; H.R.
  • policy and procedure compliance; security program design and implementation; employee and site-related investigations.
  • Effectively interacted with CXO level corporate representatives.
City, STATE, 01/1999 - 01/2001
  • Supervised 100 uniformed security personnel; coordinated security issues with corporate representatives; marketing and maintaining client relations; employee-related and site-related investigations; responsible for scheduling, recruiting and H.R.
  • issues.
  • Contributed to an increase of more than 100% in annual revenue.
  • Recipient of Ethicon Endosurgery Service Provider of the Year Award 1999.
  • Drafted emergency policy and procedures manual saving company million dollar contract.
  • Designed and implemented training programs, i.e., diversity awareness and sexual harassment.
budget, cost reduction, client, client relations, documentation, emergency preparedness, Facility Management, Harvard, innovation, Layout, Team building, marketing, access, office, personnel, policies, program design and implementation, Project management, recruiting, Safety, scheduling, Six Sigma, training programs, Vendor management

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Resume Overview

School Attended

  • Tiffin University
  • Union Institute/University
  • University of Cincinnati

Job Titles Held:

  • Manager
  • Facilities/Security Manager
  • Area Manager
  • Operations/Branch Manager
  • Operations Manager


  • Master of Criminal Justice
  • BA
  • CERTIFCATES Lean Six Sigma Black Belt ISSSC Certificate in Laboratory Design Harvard University Instructional Skills

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