- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Innovative Manager seeking position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude and the drive to learn, improve and succeed.
Good with people and highly motivated. | |
Manager , 01/2007 - Current
Marten Transport – Schaumburg, IL,
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Worked closely with customers to understand needs and resolve diverse issues.
- Reported market activity to management by monitoring and analyzing price lists of competitors.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Recommended proactive and remedial action to manage business situations.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Outlined and directed all new projects for employee teams.
- Met with customers to discuss options for selection of products and services.
- Learned all aspects of [Type] business from ground-up to fully understand every operational facet and contribute to long-term business success.
- Worked with and leadership to develop and implement action plans to protect company assets and profitability.
- Prepared and processed [Type] contracts to complete business transactions worth up to $[Amount].
- Organized resources and minimized waste to protect company interests and complete [Type] projects on time.
- Responded to advanced issues with professional and relationship-focused approach.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Processed customer sales transactions, adjustments and refunds.
- Analyzed sales, profits and inventory to identify trends and provide recommendations.
- Accomplished [Type] objectives in first year.
- Conducted troubleshooting of database and system errors.
- Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
- Evaluated accounts to determine accuracy and resolved any issues to complete satisfaction.
- Supervised team of [Number] employees and improved [Task] efficiency by implementing [Technique].
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Coordinated sales reports, reconciled accounts and made bank deposits.
Journeys , 01/2012 - 04/2017
Department Of Defense – Seal Beach, CA,
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Earned reputation for good attendance and hard work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Waiter, 11/2013 - 05/2014
Fedex – Rensselaer, NY,
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Calculated charges, issued table checks and collected payments from customers.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Package Handler, 09/2006 - 10/2010
UPS – City, STATE,
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Created reports on packaging activities on a frequent basis to ensure that packaging and delivery information is posted on company database.
- Palletized boxes for easy movement and shipment.
- Ensured packages were sealed properly.
- Protected company inventory with well-organized and secure storage areas.
- Used scanners to track parcel information such as condition or receipt.
- Assisted in loading delivery trucks with prepared packages.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
- Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
- Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
- Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
- Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.
- Loaded completed orders on pallets according to delivery numbers.
- Resolved conveyor system issues by clearing jams and blockages.
- Assessed and produced bills of lading to set tariffs and shipping charges.
- Braced, padded and supported shipments to prevent shifting and damage.
- Operated forklifts and pallet jacks to move, pick or put away products.
- Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
High School Diploma: , Expected in 05/2005
-
Seneca - Louisville , KY
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos