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Manager Resume Example

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MANAGER
Summary

Forward-thinking Hairstylist with 20 years of relevant work experience. Offering excellent problem-solving, leadership, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Project management
  • Capital improvement planning
  • MS Office
  • Communications
  • Problem resolution
  • Organization
  • Customer service
  • Business operations
  • Administrative support
Experience
Company NameApril 2019 to CurrentManager
City, State
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Generated reports to assess performance and make adjustments.
  • Automated office operations, managed client correspondence and tracked records.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Company NameOctober 2010 to April 2019Manager
City, State
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Increased customer base and market share by promoting product through diverse channels.
  • Generated reports to assess performance and make adjustments.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Company NameMarch 2005 to August 2007Assistant Store Manager
City, State
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Supervised clients in processing credit, debit, and cash payments to streamline sales.
Education and Training
Haywood High SchoolMay 1999High School DiplomaCity, State
Dudley Beauty School - KernersvilleNovember 2000License Hairstylist City, State
The University of Tennessee - MartinSome College (No Degree): PsychologyCity, State
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Resume Overview

School Attended

  • Haywood High School
  • Dudley Beauty School - Kernersville
  • The University of Tennessee - Martin

Job Titles Held:

  • Manager
  • Assistant Store Manager

Degrees

  • High School Diploma
    License Hairstylist
    Some College (No Degree) : Psychology

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