Manager Resume Example
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Motivated to bring strong leadership and planning talents to new environment with room for advancement. Proven skills in building and directing strong teams to achieve challenging objectives. Expert in practices and market conditions.
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- Executed new training initiative to improve skills and develop leaders from within.
- Managed day-to-day operations, including supervision and assignment delegation for 12-member team.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Improved and assessed process functionality to eliminate downtime and boost productivity.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
- Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
- Coordinated and launched grand openings for new stores.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Gave input on how to improve training and employee productivity.
- Greeted and assisted all customers daily in high-traffic retailer.
- Reviewed performance reports and used data to develop continuous improvement initiatives.
- Communicated and coordinated with multiple departments to achieve top results.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
- Followed up after sales to assess satisfaction and identify ongoing requirements.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Cross-sold additional products and services to purchasing customers.
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Developed solutions to meet market gaps and drive company sales.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Developed and implemented new sales strategies to update product lines.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Streamlined hiring processes, including recruiting top talent, training new team members on best practices and managing employee performance.
- Boosted monthly sales by [4]% and exceeded lead conversion and sales goals.
- Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
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Resume Overview
School Attended
- Keiser University
- Madison Area Technical College
Job Titles Held:
- Manager
- Sales Representative
- Sales Manager
Degrees
- Doctor of Nursing Practice : Pediatric Nursing
Associate of Science : Nursing Assistance
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