Manager resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
Marketing
Staff development
Sales Techniques
Project management
Online marketing and advertising
Safe serving knowledge
Alcohol ordering
Suggestive selling
Outstanding customer service
Extensive spirits knowledge
Anticipating guest needs
Proficient in mixology
Basic accounting
Special events planning
Event calendar management
Food service knowledge
Guest relations
Menu memorization
Liquor, wine and food service
Education and Training
Harford Community CollegeBel Air, MDExpected in ā ā:Political Science - GPA:
Certifications
Servsafe Food Handler Certified
TIPS Alcohol Certified
Experience
First Watch Restaurants - Manager Hopkins, MN, 06/2021 - Current
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Interviewed, hired and trained new employees.
Completed daily sales reports and analyzed metrics to identify trends.
Supervised staff performing daily activities.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Investigated misconduct, mediated problems and determined appropriate discipline for staff.
Oversaw event logistics, venue scheduling and accommodations.
Coordinated vendors, timelines and budgets for events.
Drove event attendance while reducing overhead through marketing and outreach initiatives.
Developed and implemented strategic social media marketing plans.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Produced creative collateral to successfully share communication strategies and achieve public relations goals.
Monitored cash intake to reduce discrepancies.
Maintained detailed inventory of bar supplies and stocked work areas.
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