Manager resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Industrious and enthusiastic Manager proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position in Type environment. Ready to help team achieve company goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Staff Management
  • Policies and procedures
  • Strategic planning
  • Schedule optimization
  • Operations management
  • Sales and marketing
  • Project Management
  • Improvement initiatives
  • Coaching and mentoring
  • Verbal and written communication
Work History
01/2021 to 12/2021 Manager Mcdonald's | Plainwell, MI,
  • Accomplished multiple tasks within established timeframes.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Onboarded new employees with training and new hire documentation.
  • Conducted monthly inventories of raw materials and components on work floor.

+ Edit or add your own

  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.
03/2013 to 01/2021 Junior High Secretary Midcountry Bank | Inver Grove, MN,
  • Placed orders for all classroom and office supplies.
  • Prepared cash deposits from school activities and made bank deposits.
  • Assisted in preparing district informational materials such as brochures and newsletters.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Processed student registrations and withdrawals.
  • Documented attendance, grades and test scores to update permanent records.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Participated in meetings, workshops and seminars to covey or gather information to perform functions.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Answered and quickly redirected large volume of calls on central system.
  • Created and implemented standard operating procedures for records handling.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Updated tracking spreadsheets with latest Type and Type information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Compiled Type reports for program leaders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered, responded to and transferred over Number daily phone calls on multi-line phone system.
  • Used Software to prepare various correspondence, reports and other written material.
02/2012 to 01/2013 Teller Prosperity Bank | City, STATE,
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Stocked supplies for customers and personal teller station.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Calculated fees due, interest and change for customer transactions.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Wrote and distributed customer correspondence.
Expected in 05/2010 High School Diploma | Lubbock-Cooper High School, Lubbock, TX GPA:

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Resume Overview

School Attended

  • Lubbock-Cooper High School

Job Titles Held:

  • Manager
  • Junior High Secretary
  • Teller


  • High School Diploma

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