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Manager Resume Example

Resume Score: 65%

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MANAGER
Summary
I was a restaurant manager and customer service manager within the restaurant for 2 years with a winning attitude and desire to deliver a exceptional dining experience that was timely and efficient. Focused on setting high expectations and raising service standards.
Customer service manager with expertise in delivering support services and resolving customer complaints. Trained in most major software programs. 
Highlights
  • Superior communication skills
  • Cheerful and energetic
  • MS Office proficient
  • Flexible scheduling
  • Effective team player
  • Staff training and development
  • Fluent in American Sign Language
  • Dependable and reliable
Accomplishments
Maintained daily cleanliness of broiler and fryers. Answered telephone calls and responded to inquiries. Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Experience
Firehouse SubsJuly 2014 to CurrentManager
Altamonte Springs, FL
Manged store sales, inventory, employees and customer service. Confirmed that appropriate changes were made to resolve customers' problems. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Informed customers about sales and promotions in a friendly and engaging manner. Trained new employees on company customer service policies and service level standards.
Education
Lyman HIgh School12High School Diploma: General Longwood, FL, USAMinor in computer tech and customer service management. 
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Firehouse Subs

School Attended

  • Lyman HIgh School

Job Titles Held:

  • Manager

Degrees

  • High School Diploma : General

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