LiveCareer-Resume

manager resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Proactive MANAGER with experience over 15 of years overseeing accurate and efficient performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Marketing
  • Sales Techniques
  • Staff development
  • Project management
  • Salesforce Management
  • Project planning
  • Basic math
  • Problem resolution
  • Key accounts and territory management
  • Relationship building
  • Customer service
Experience
MANAGER, 02/2020 to Current
Howley Bread GroupCulpeper, VA,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Facilitated month-end journal entries, account reconciliation and invoicing using EPOS NOW
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
MANAGER, 08/2018 to 12/2020
Howley Bread GroupLincoln, RI,
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Led staff meetings for team of 9 to communicate directives.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
Owner/Operator, 09/2009 to 06/2018
Lineage LogisticsFrankfort, IL,
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Set pricing structures according to market analytics and emerging trends.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Led startup and opening of RETAIL business and provided business development, creation of operational procedures and workflow planning.
  • Assembled and managed teams for development, construction, sales and marketing initiatives.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Reviewed company software and business programs to determine value and assess viability in live environment.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
CML MANAGER, 02/2005 to 08/2009
SUDH MGNT GROUPCity, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Recruited and hired qualified candidates to fill open positions.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Generated reports to assess performance and make adjustments.
Education and Training
Bachelor of Science: COMPUTER ENGG, Expected in 03/2003
GOVE ENGG COLLEGE - INDIA,
GPA:

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Resume Overview

School Attended

  • GOVE ENGG COLLEGE

Job Titles Held:

  • MANAGER
  • MANAGER
  • Owner/Operator
  • CML MANAGER

Degrees

  • Bachelor of Science

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