Manager Resume Example
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MANAGER
Professional Summary
I am a motivated individual with experience as a supervisor, who has strong problem solving and analytical skills as well as exceptional customer service and communication skills.
Skills
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Work History
Manager, 09/2012
to 12/2016
Pariveda Solutions – Dallas , TX
Pariveda Solutions – Dallas , TX
- Was responsible for managing all employees and their daily productivity.
- Hired and trained employees in all areas.
- Was responsible for handling and compensating disgruntled and unruly customers.
- Was responsible for all aspects of Human Resources including but not limited to; new hire paperwork, truancy management, and employee and customer complaints, compensations, and disciplinary actions.
- Worked with multiple computer systems while operating the Point of Sale computer operated register systems.
- Used internet based platforms for employee scheduling and productivity tracking.
- Used problem solving and communication skills to find solutions to any malfunctions with machines, computer systems, credit card systems etc.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Shift Manager, 12/2013
to 01/2017
Giant Eagle, Inc. – Beaver , PA
Giant Eagle, Inc. – Beaver , PA
- Overlooked work preformed on a daily bases by creating and monitoring daily task lists and assigning obligations to workers on duty.
- Supervised work in progress and assisted teams of workers throughout the work day.
- Interacted with customers to provide excellent service and customer satisfaction and to address any concerns or complaints.
- Ensured food was stored and cooked at correct temperature
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Education
General Education Courses / no degree obtained: General Education Courses,
N/A
South Dakota State University - City, State
South Dakota State University - City, State
Courses Completed May 2015
- Psychology
- Sociology
- Art History / Appreciation
General Education Courses / no degree: General Education,
Rasmussen - City,
State
Courses Completed June 2016
- General Mathematics
- English Composition
- Introduction to Literature
- Speech Communication
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Resume Overview
School Attended
- South Dakota State University
- Rasmussen
Job Titles Held:
- Manager
- Shift Manager
Degrees
- General Education Courses / no degree obtained : General Education Courses , N/A
General Education Courses / no degree : General Education ,
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