Manager Resume Example Publicis Groupe

MANAGER

Professional Summary

Talented Job Title with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Skills

Verbal and written communication
First Aid/CPR
Budgets
Team building
Problem resolution
Organization
Staff Management

Communications
Team management
Supervision
Relationship development
Customer service
Budgeting

Education

Utica High SchoolCity, State06/1989Diploma: General Studies

Licking County Joint Vocational SchoolCity05/1989Early Childhood Education: Early Childhood Education

Ohio Police Officer Training AcadamyCity03/2005O.P.O.T.A: Security And Protective Services

Ohio State University CityDidn't Finish: Criminal Justice

Accomplishments

Documented and resolved Issue which led to Results.
Supervised team of Number staff members.

Work History

Publicis Groupe- Manager
Costa Mesa , CA03/2014 - 07/2014

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Cross-trained existing employees to maximize team agility and performance.
Recorded inventory sales into organization's weekly income report.
Trained new employees in specific job requirements.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Hired, trained and mentored staff to maximize effectiveness.
Trained and guided team members to maintain high productivity and performance metrics.
Supervised Number of employees in Type shop by monitoring activities, coaching and offering hands-on support.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Developed and maintained relationships with Type customers and suppliers through continual communication and Action.
Demonstrated new products, procedures and techniques to employees.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.

Amazon Flex- Delivery Driver
Bentonville , AR04/2012 - 08/2013

Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Loaded and unloaded Number delivery vans per shift.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Collected $Amount in payments for completed deliveries and services daily.
Accurately recorded delivery, payment and route information using Software.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Recorded each delivery using proper paperwork before leaving warehouse.
Operated vehicle safely in highly congested areas with no traffic violations.
Followed all company policies and procedures during shift.
Maintained clean and orderly appearance while on shift.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Completed and submitted logs and paperwork every day to maintain records.
Submitted receipts and money received from deliveries at end of each shift.
Informed customers of discounts, special offers andprograms to enhance customer experience.
Completed all necessary paperwork using neat and legible handwriting.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Verified vehicle inspection stickers and registrations were current.
Interpreted maps and followed written and verbal directions.
Processed payments by Action, made change and provided receipts.
Handled customer concerns and issues effectively by Action.
Reported customer questions, issues and complaints to management.
Explained NumberProduct or Service options by giving details about pricing and choices with customers.
Interacted with customers to determine needs and opportunities for additional sales.
Tracked delivery information, mileage and fuel use while on shift.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Fostered positive working relationships with customers by responding to questions and concerns.

Primrose School- Daycare Teacher
Fort Collins , CO08/2010 - 09/2011

Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Dressed and changed infant and toddler diapers to maintain hygiene.
Addressed behavioral and learning issues with parents and daycare management.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Educated students in foundational concepts such as shapes, numbers and letters.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Allowed for ample outdoor recreation time to support physical development.
Maintained child-friendly environment with access to outdoor activities.
Designed monthly activity schedules to balance play, rest and learning time.
Communicated openly with children's parents about daily activities and behaviors.
Incorporated music and play into developmentally appropriate activities.
Managed in-home daycare with Number infants, Number toddlers and preschoolers and Number school-aged children.
Instructed children in health and personal habits, such as eating, resting and toileting.
Resolved staff and parent disputes through constructive problem-solving techniques.
Led age-appropriate activities incorporating music, movement and stories for groups of Number children ages Number to Number.
Allowed for ample outdoor discovery time each day.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Organized and engaged in recreational activities such as games and puzzles.
Number years toddler care experience.
Administered medications and kept appropriate records.
Operated Type school in accordance with company and state licensing standards.
Instructed children on proper health and personal habits.
Prepared, served and cleaned up daily meals for Number children.
Number years daycare supervisory experience.
Established safe play environment for children.
Partnered with supervisor to implement ADA standards on playground and in common areas.
Offered well-balanced and nutritious menu options.
Encouraged children to be understanding of and patient with others.
Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
Meticulously sanitized toys and play equipment.
Made nutritious breakfasts, lunches, dinners and snacks for children.
Built constructive and open relationships with families with forthright yet friendly communication.

Resume Overview

School Attended

Utica High School
Licking County Joint Vocational School
Ohio Police Officer Training Acadamy
Ohio State University

Job Titles Held:

Manager
Delivery Driver
Daycare Teacher

Degrees

Diploma : General Studies
Early Childhood Education :
O.P.O.T.A : Security And Protective Services
Didn't Finish : Criminal Justice

Manager Resume Example

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