Manager
10/2002 to
07/2005
Shinetime Car Wash
Lancaster,
Ohio
Interviewed, hired and trained new quality customer service representatives.
Resolved customer questions, issues and complaints.
Generated and distributed daily reports and order acknowledgments to appropriate personnel.
Effectively communicated with team members to maintain clearly defined expectations.
Custodian
01/2004 to
01/2018
ServiceMaster Facility Services
Lancaster,
OH
Worked for 5 years in Human Resources. Hired, trained and worked with new employees. While maintaining several accounts alone or with others. Supervised and worked with several employees with disabilities on a daily basis. Currently working at Forest Rose School, St. Peter's Lutheran Church, and Buckeye Toyota Car Sales.
Manager
10/2002 to
07/2005
Shinetime Car Wash
Lancaster,
OH
Interviewed, hired and trained new quality customer service representatives. Resolved customer questions, issues and complaints. Generated and distributed daily reports and order acknowledgements to appropriate personnel. Effectively communicated with team members to maintain clearly defined expectations.
Associate of Arts:
Optical Assisting
1998
Licking County Joint Vocational School
Newark,
OH,
United States
Graduated with a 4.0.
High School Diploma
1981
New Life Christian Academy
Zanesville,
OH,
United States
