Manager Resume Example Verizon - Lake Mary, Florida

MANAGER

Highlights

Seasoned Credit Manager with MBA, strong B2B credit, collections and billing knowledge and10+ years' experience managing accounting needs across multiple platforms. Advanced technical knowledge, including Microsoft Office, Word, Power Point, Excel, Access, Hyperion, SAP, JD Edwards, Oracle, iCredit, Interconnect, eVAL, iFinals, iCollect, CACS, CACS Recovery, CAS, DMS, and Vision 5. Advanced Excel skills: Essbase retrieves, macros, pivot tables and vlookups.
HIGHLIGHTS
Accounting operations professional Proficient in SAP, JD Edwards and Oracle
General ledger accounting aptitude ERP (Enterprise Resource Planning) software
Accounts receivable professional
Fiscal budgeting knowledge
Complex problem solving
Expert in customer relations
Effective time management
Excellent managerial techniques

Experience

Manager01/2014 to 01/2015VerizonLake Mary, FL

Financial Operations - Credit and Collection Systems Provided leadership in the overall IT support of credit and collection systems Led the consolidation of 16 billing systems Partnered with Black Belts on Verizon Lean Six Sigma (VLSS) teams to drive process efficiencies Developed policies and procedures designed to grow the business, improve customer experience, increase profitability and improve internal business processes Supervised a staff of 7 consultants Reported to the Associate Director of Credit and Collection Systems.

Manager01/2010 to 01/2014Scholastic, IncLake Mary, FL

Managed a monthly A/R portfolio of $100M and 55,000 accounts Developed credit policies for the organization Supported the execution of the outsourced Order-to-Cash activities Managed remote credit and collection teams Led the implementation of Oracle for the A/R function Improved DSO by 7 days Reduced bad debt write-offs by 15% Improved past due aging of accounts receivable by 8% Enhanced revenue cycle reporting for the company Reduced time and cost and increased efficiency by introducing new accounting procedures Calculated figures such as discounts, percentage allocations and credits Verified details of transactions, including funds received and total account balances Suggested process improvements to secure prompt and regular receipts for the organization Participated in the mapping of codes interfacing with the general ledger Revamped accounting quality systems to prepare for SOX audits Opened and assigned new accounts Conducted month-end balance sheet reviews and reconciled any variances Researched and resolved billing problem Developed the A/R forecast for the division and Supervised a staff of 25 analysts Reported to the Vice President of Finance.

Senior Manager01/2000 to 01/2010Merck & Co., IncLansdale, PA

Develop credit policies for the organization Maintained responsibility for applying the company's credit and collection policies, practices and procedures to the credit requirements of a designated number of customer accounts within specified dollar limits or normal credit lines Developed a credit scoring model for customer financial statement analysis Extend credit to customers in accordance with established company policy and terms Consolidated three operations into one Center of Excellence for: Call Center Operations Team took inbound calls from customers who wanted to place orders or had questions about orders previously placed Credit and Collections Management This included cash application, credit analysis and collections management Inventory Replenishment Activities Helped customers maintain adequate days of inventories by having a view into their inventory systems all across the country Managed relationship with large drug wholesale distributors/retail chains and monitored performance to SLA's Heavy supply chain management experience Managed a monthly A/R portfolio of $0.9B This included high volume high risk accounts Resolved $5M in chargeback disputes Authorized to settle disputes within my grant of authority Required frequent travel (up to 25%) to resolve disputes with high profile customers Managed an outsourced collections function Led the A/R conversion from JD Edwards to SAP Reported to the Executive Director of OMC Operations Supervised two managers and 13 additional direct reports.

Skills

Accounting, Accounts receivable, B2B, balance sheet, billing, billing systems, budgeting, business processes, Call Center, conversion, Credit, credit analysis, customer relations, ERP, Enterprise Resource Planning, Essbase, Finance, Financial, financial statement analysis, funds, General ledger, Hyperion, Inventory, JD Edwards, leadership, Director, macros, managerial, managing, MBA, Access, Excel, Microsoft Office, Power Point, Word, Oracle, policies, problem solving, quality, reporting, retail, SAP, Six Sigma, SLA, supply chain management, tables, time management, view, Vision 5

Education

Master of Business Administration: FinanceTEMPLE UNIVERSITYPhiladelphia, PAFinance

Bachelor of Science: AccountingCHEYNEY STATE COLLEGEPhiladelphia, PAAccounting

Resume Overview

Companies Worked For:

Verizon
Scholastic, Inc
Merck & Co., Inc

School Attended

TEMPLE UNIVERSITY
CHEYNEY STATE COLLEGE

Job Titles Held:

Manager
Senior Manager

Degrees

Master of Business Administration : Finance
Bachelor of Science : Accounting

Manager Resume Example

Resume Score: 100%

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