Skillful and dedicated Human Resources Professional with 6+ years combined Learning/Development and HR experience as well as extensive experience in Organizational Resource Development including employee development, training, recruiting, payroll processing, benefit administration, policy and procedure interpretation as well as employee onboarding. Adept at developing and maintaining processes in regards to employee training, retention and development. Highly focused and results in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. I am adept at building consensus amongst staff and creating an involved workforce.
*Fosters an environment of teamwork and continued growth and development across all functions.
*Proven track record of creating and training education materials for employee on boarding, development and training.
*Highly focused and results in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
ADP, Great Plains, Microsoft Office System, PeopleSoft, QuickBooks, Microsoft Windows® operating system.
ManagerJan 2012 to Current CU*ANSWERS － Grand Rapids, MI
Lead the Organizational Development Team in providing HR support, Employee Education opportunities, as well as Payroll and Benefit support.
Led, developed, and coordinated a comprehensive employee development training for 250 staff members.
Resolved employment-related disputes through proactive communication.
Organized and led a two- day staff orientation and training to promote collaboration.
Administered compensation, benefits and performance management systems.
Handle understaffing, disputes, terminating employees and administering disciplinary procedures.
Responsible for staffing and recruiting for both technical and non-technical teams.
Responsible for management coaching and development.
Human Resources AdministratorJan 2009 to Jan 2012
Provide Organizational Resource Development and Support for three companies.
Responsibilities include, but are not limited to- training, payroll processing, recruitment, on-boarding, employee relations, and benefit administration.
Responsible for internal education and training of new and current staff.
This included but is not limited to, presentations, group training, one-on- one training sessions and webinars.
Administered the recruiting and hiring process including the development and review of job descriptions, job posting website administration, processing information for the background check.
Pre-screened and interviewed candidates for multiples companies.
Attended job fairs to recruit local talent and work with Managers in candidate selection process.
Handled all aspects of payroll processing responsibilities for three separate companies based on their individual payroll schedules.
This includes scheduled payroll processing, monthly general ledger responsibilities, reporting responsibilities, file maintenance, and tax reconciliation.
Processed all HR paperwork including but not limited to Friend of the Court, Garnishments, Verifications of Employment, and Unemployment Claims.
Entered and maintained time off reports for all employees and managers.
Maintained employee records and keep employee information up to date in all database systems.
Responsible for employee on-boarding including working with the manager to organize and schedule the employee's first few days with the company, complete new employee paperwork, review the employee handbook and supplemental policies and procedures, and set up/ conduct the new employee orientation along with the new employee security training.
Processed all new employee paperwork.
Coordinated all benefit administration including (but not limited to) health, dental, life, workers' compensation, disability, medical reimbursement accounts and COBRA.
Maintained all physical and electronic filing.
Administrative AssistantApr 2008 to Feb 2009 TEKSYSTEMS － Grand Rapids, MI
Provide high-level administrative support to Office Manger and Human Resource Manager of Leading I.T.
Performed a variety of tasks including administrative support, receptionist, consultant benefits, tracked office growth and revenue as well as supported office human resource functions.
Assisted DBO (Director of Business Operations), Recruiters and Sales Managers, as well as Human Resource staff through various means of office communication in the form of reports, emails and correspondences and also responsible for gathering information and sending weekly emails regarding office productivity.
Created and maintained excel spreadsheets tracking weekly starts, fill ratios and client information, as well as Recruiter and Sales Manager weekly spread to track growth and monitor achievement of goals.
Assisted in managing pay roll for 180-230 consultants.
Notified, tracked and distributed paychecks for consultants on a weekly basis.
Tracked and monitored consultants hours to determine billing for large clients.
Coordinated office events, managed spread and growth spreadsheets, maintained consultant information and employment dates and reviewed references for new consultants for submittal to clients, edited and prepared consultant resumes for client review.
BACHELOR DEGREE, BUSINESS MANAGEMENT/HUMAN RESOURCES
ContinuedDAVENPORT UNIVERSITYBUSINESS MANAGEMENT/HUMAN RESOURCES
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Human Resources Administrator
BACHELOR DEGREE , BUSINESS MANAGEMENT/HUMAN RESOURCES
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