Manager Resume Example

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Professional Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services.

Work History
Fort Transfer - Manager
Homewood, AL, 11/2009 - Current
  • Responsible for coordinating and teaching continuing EMS education for all divisions of MetroAtlanta Ambulance Service, including National Association of EMT classes such as AMLS, PHTLS, EPC, American Heart Association classes such as ACLS, BLS and PALS and state and nationally approved classes for EMS recertification.
  • Implemented several companywide training initiatives including training on CPAP, EZIO, LifePack 15, LUCAS and Sprinter ambulances.
  • Developed and taught companywide class on improving documentation.
  • Coordinate new employee orientation for both MetroAtlanta Ambulance Service and Coastal EMS and orientation ride schedule.
  • Management liaison for field training officers.
  • Overseer of Clinical CQI program, reviewing calls found to be deficient and notifying employee for correction.
  • Maintenance of CARES data base.
  • Coordinated accreditation application process, oversaw mass vaccination clinic and outreach events during COVID-19 vaccination efforts.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
Alternate Solutions Health Network - Paramedic/Lieutenant, Alternate Supervisor
Fairfax, VA, 06/2004 - 11/2009
  • With up to 30 EMTs and Paramedics on duty.
  • Field paramedic on busy 24-hour ambulance.
  • Part of Cobb County 911 response as well as non-emergent transport for contracted facilities.
  • Assist in testing and training of students and new hires.
  • Assist with orientation classes.
  • One of primary instructors for American Heart Association certification classes.
  • Community liaison for MetroAtlanta events, providing on site medical care or representation.
  • Field training officer, not only developed classes and taught but also submitted several proposals to improve company training efforts.
  • Developed adult education class to teach various techniques to training staff.
  • Instrumental in developing in-house pharmacy.
  • Developed methods, rules and policies.
  • Interacted with liaisons brought in to evaluate process and implemented changes based on their reviews.
  • Proposed more efficient and comprehensive CQI plan and position which was implemented.
  • This plan improved communication between CQI department and field employees to better care and collections.
  • Adhered to established medical protocols and procedures, as well as legal guidelines and health and safety standards.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Completed all medical reporting and documentation to transfer information from scene to hospital.
Elwyn - Medical Staff
Vineland, NJ, 01/2004 - 01/2004
  • Temporary placement in office and laboratory settings.
  • Primary job responsibilities included phlebotomy and urine specimen collection at high volume outpatient collection center.
  • Communicated with patients, ensuring that medical information was kept private.
Columbus State Community College - Preceptor
City, STATE, 01/2002 - 01/2004
  • Assisted with classroom practical skills, acclimate EMT-Basic students to Mount Carmel East ED, improve EMT-B students history taking and vital sign assessment skills, evaluate skills stations for National Registry testing at basic, intermediate and paramedic levels.
  • Collaborated with other preceptors and instructors to enhance student experience
  • Contributed educational and clinical expertise to help optimize training courses and boost student learning
America's Urgent Care - Site Coordinator
City, STATE, 01/2002 - 01/2003
  • Daily interaction with patients as medical professional, community liaison for Public Relations events, coordinator of medical assistant externship students in conjunction with Ohio Institute of Careers, daily and weekly quality control, after care with patient call backs, supply ordering and purchase order creation in Quick Books, training of new staff and medical assistant externship students, staff schedule and BLS certification for company.
  • Supervised crew of over 8 employees.
  • Scheduled staff and volunteers to cover all necessary duties during planned events.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
  • Strategic planning
  • Staff Management
  • Policies and procedures
  • Negotiation
  • Verbal and written communication
  • Project Management
  • Improvement initiatives
  • Key Performance Indicators
  • Business planning
University of Phoenix Online Online, Expected in 09/2008 MBA : Healthcare Management - GPA :
Columbus State Community College Columbus, OH Expected in 06/2002 : Paramedicine - GPA :
The Ohio State University Columbus, Ohio, Expected in 12/1999 Bachelor of Arts : Psychology - GPA :

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Resume Strength

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Resume Overview

School Attended
  • University of Phoenix Online
  • Columbus State Community College
  • The Ohio State University
Job Titles Held:
  • Manager
  • Paramedic/Lieutenant, Alternate Supervisor
  • Medical Staff
  • Preceptor
  • Site Coordinator
  • MBA
  • Bachelor of Arts