manager resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Proactive [Job Title] with experience over [Number] of years overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities.

Hardworking and motivated [Job Title] with [Number] years of experience and record of success in [Industry]. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Veteran Program manager bringing [Number] years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.

Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment.


Detail-oriented,capable of developing results from research materials

Quick learn, proficient in oral and written communications

Excellent customer service skills, with ability to prioritize accurately and handle stress

Excellent team player

Ability to multitask and improve productivity

Punctual, loyal, with the ability to produce positive results

Good with Numbers

Proficient with Microsoft Office suite (Word,Excel, power point)

Handle cash,credit or check transactions with costumers.

Maintain clean and tidy work space

07/2015 to 09/2019
Manager Steak N Shake Co Grand Rapids, MI,
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
  • Met with each associate to establish realistic monthly sales goals.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
04/2011 to 10/2014
Cashier Grand View Hospital Hatfield, PA,

Counting money and ringing items/Products up. Depositing weekly sales at the Bank

06/2005 to 11/2010
Bank Teller Heritage Financial Corporation Olympia, WA,
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Counted as much as $[Amount] in daily funds with manual and machine-assisted methods.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Reduced [Type] errors by more than [Number]% by double checking transactions and using [Technique].
  • Recommended bank products and services to current and prospective customers.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Prepared official checks for customer and internal bank needs.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Verified amounts and integrity of every check or funds transfer.
  • Processed new accounts, including checking and savings accounts credit applications.
  • Processed [Number] customer transactions hourly while demonstrating extreme attention to detail.
  • Responded and assisted customers with account inquiries and updates.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Reconciled cash and checks against computer records at end of shift.
  • Entered transactions into computer and issued customer receipts.
  • Opened new customer accounts, including checking, savings and lines of credit.
Education and Training
Expected in 06/2007
Associate of Arts: Business Management
Stella Maries Polytechnic - Monrovia , Liberia
Expected in
Atlanta Career Institute - Norcross , GA
Expected in 03/2018
: Phlebotomy
Atlanta Career Institute - Norcross , GA
Expected in 06/2003
High School Diploma:
St.Mary High School - Monrovia , Liberia
Expected in 06/2008
BBA: Business Management
St.Mary High School - Monrovia , Liberia

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Resume Overview

School Attended

  • Stella Maries Polytechnic
  • Atlanta Career Institute
  • Atlanta Career Institute
  • St.Mary High School
  • St.Mary High School

Job Titles Held:

  • Manager
  • Cashier
  • Bank Teller


  • Associate of Arts
  • High School Diploma
  • BBA

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