Manager resume example with 13 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Motivational leader and organizational problem-solver with advanced management Experience and education Enters into roles and quickly makes positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance. Over 10 years of successful experience in compliance in Safety, Food Safety, and Human Resources. Bilingual Spanish.

  • Staff development
  • Marketing
  • Workforce Management
  • Decision-making
  • Team management
  • Friendly, positive attitude
  • Hiring and retention
  • New hire orientation
  • Understanding of HR policies
  • Computer skills
  • Critical thinking
  • Leadership
  • Correction action planning
  • Sampling
  • Problem-solving skills
  • Quality assurance experience
  • Knowledge of auditing systems
  • Employee training
  • Data collection
  • Safety training
  • Incident investigations
  • Safety documentation and materials
  • Vehicle safety
  • Workers compensation claims
  • Investigations
  • Recordkeeping skills
  • Team building
06/2014 to Current Manager Steak N Shake Co | Indianapolis, IN,
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Compiled analytical results and data into reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
08/2016 to 02/2019 Quality Assurance Supervisor Taylor Corp | Murfreesboro, TN,
  • Supervised and guided inspectors, technicians and other staff.
  • Analyzed quality control test results and provided feedback and interpretation to production management or staff.
  • Established procedures and quality standards. Enforced HACCP and standard operating procedures. Reviewed and maintained all documentation.
  • Reviewed current standards and policies.
  • Routinely tested products to ensure temperature and specifications conformed with best practices and quality standards.
  • Responsibilities include compliance with quality and food safety.
  • Duties include product holds and releases. Oversaw all product that entered and left facility.
  • Scheduled shifts, meetings, Employee evaluations, disciplinary actions, and trainings.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
10/2015 to 08/2016 HACCP/Human Resources Kanaloa Seafood | City, STATE,
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Employee evaluations, disciplinary actions, and termination process.
  • Assisted with development and implementation of new quality monitoring protocols.
  • Conducted quality control procedures from raw material stage to finished product.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created and Implemented sanitation standard operating procedures and HACCP.
  • Experience working with State and Federal FDA.
05/2008 to 09/2015 Safety/Human Resources Assistant Westland Floral Companies | City, STATE,
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
  • Experience working with CAL OSHA Consultation and CAL OSHA.
  • Executed outstanding workmen's compensation performance by reducing claim volume to save money.
  • Supervised safety audits and oversaw investigations into plant quality issues.
  • Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Completed onboarding and new hire orientation for all employees.
  • Answered employee questions during entrance and exit interview processes.
  • Assessed employee performance and issued disciplinary notices.
  • Discussed medical, short-term and long-term benefit plans with new hires and eligible employees with status changes.
  • Complied with local, state and federal laws and established organizational standards.
  • Explained human resources policies and procedures to all employees.
  • Created and implemented injury, Illness, and Prevention plan, Respiratory Program, Tailgate program, Drug and Alcohol Testing program,
  • Created and Implemented the Standard Operating Procedures and HACCP for new Produce division.
  • Audit quality control; achieve 100% on USDA and 98% on Primus GFS audits. Experience working with food regulatory agencies.
  • Trained all employees, management, and ownership on food safety program. Maintained all documentation and ensured was in compliance.
  • Experience in leading compliance audits and internal audits.
Education and Training
Expected in 05/2005 Bachelor of Arts | Finance Loyola Marymount University, Los Angeles, CA GPA:
Expected in 05/2001 Associate of Arts | Ventura College, Ventura, CA GPA:
  • Certified Professional, Society of Human Resources Management - 2020
  • Human Resources Certification, Loyola Marymount University - 2016
  • CAL OSHA Golden Gate Certificate - 2010

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Resume Overview

School Attended

  • Loyola Marymount University
  • Ventura College

Job Titles Held:

  • Manager
  • Quality Assurance Supervisor
  • HACCP/Human Resources
  • Safety/Human Resources Assistant


  • Bachelor of Arts
  • Associate of Arts

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