Manager resume example

I was responsible for 28 commercial bank properties from Vero Beach up to Titusville, FL. I had to plan my own daily route and times for completing work orders with little to no supervision.

My Responsibilities included but not limited to -

• Answering/completing all phone calls, emails, company paper work, and monthly training in a timely manner.
• Maintained a professional image while helping all customers.
• Communicate with Supervisors and Property Managers on important projects and work order updates.
• Diagnose and repair of HVAC units, Interior and Exterior Lighting, Plumbing, Electrical, painting, doors, ceiling tiles, general repairs, signage, landscaping, .
• Inspect the roof/exterior of the building for cracks or any damage.
• Respond to any emergency calls.
• Maintain company vehicle and logs.

• Manage day-to-day operation.
• Maintaining customer satifaction, resolving any customer complaints, and taking care of any customer needs.
• Bulk fuel ordering & daily inventory monitoring of aviation fuels in storage tanks, quality control of storage tanks and fuel trucks.
• Maintenance and repairs of 3 fuel trucks and a dual system fuel farm. Ordering filters, electrical components, reel motors and hoses.
• Maintenance and repairs on 3 buildings and 2 hangars. Painting, drywall, replacing lights and fixtures, doors and locks, trouble shooting a/c problems, patching potholes(asphalt and concrete). Hired contractors for major repairs and monitored their progress. Inspected work after completion.
• Responsible for training of all new line service personnel. Provide recurrent training to employees on an annual basis. Making adjustments in operations as necessary to maintain profitability and meet goals. Provide support and resolve customers issues.
• After hours emergency aircraft recoveries utilizing flatbed trailers, sea tow companies, crane companies.

• Customer service- Greeting customers, luggage help, car rental reservations, hotel reservations, assisting in billing customers on POS system.
• Assisting Flight crews- luggage, catering, papers, ice, coffee.
• Aircraft handling- Marshalling, towing/wingwalker, refueling, lav services, potable water, GPU, Quick turn services.
• Other duties- fuel paperwork, oil inventory, fuel quality control, shuttle van driver.

• Customer service, Provided basic technical support for clients on wide range of company products.
• Cashier.
• Stocking merchandise.
• Recieving freight, checking inventory.
• Closing store at night.

• Started as a Baggage handler for 4 months
• Became a fueler after 4 months and mainly fueled commercial airlines (Boeings, Airbus, MD).