Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Stocking and Replenishing
- Merchandising Knowledge
- Sales
- Product and Service Sales
- Exceptional Customer Service
- Cash Handling
- Professional demeanor
- Cash register operation
- Excellent people skills
- Problem-solving skills
- Multi-tasking strength
- Social perceptiveness
- Merchandising understanding
- Cash register operations
- Relationship building
- Sales training
- Upselling
La Jolla, CA, 01/2020 - Current
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Increased sales by Number% over Timeframe by offering consultation on products and services and applying customer service and upselling techniques.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction while handling Type product returns quickly and professionally.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved perfect attendance record for Number months consecutively.
- Solved customer challenges by offering relevant Type products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared cash deposits up to $Amount with zero discrepancies.
- Drove team revenue totals by bringing in over $Amount in sales.
Washington, DC, 03/2019 - 12/2019
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Managed customer relations and customer service through daily communication and interaction.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction by Number% within department.
- Suggested diagnostic and laboratory tests to establish underlying causes for Type and Type symptoms.
- Educated new hires on company policies and procedures by designing and developing training program.
- Engaged with other professionals, including Job titles to impart knowledge and discuss best treatment courses.
- Adapted to using basic conversational skills in Language to improve service of Type immigrant patients.
Sacramento, CA, 06/2018 - 03/2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification to enforce age regulations for alcoholic beverages.
- Served needs of more than Number customers in busy Type environment.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Prepared beverages and filled food orders for customers.
- Increased sales from $Number to $Number by upselling Product to customers.
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School Attended
- Purdue University
- Benson Magnet High School
Job Titles Held:
- Manager
- Associate
- Server
Degrees
- Human Services Certificate
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