To gain knowledge and experience to become more versatile and to exceed in my career.
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Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Developed and maintained exceptional customer service standards.Ensured proper cleanliness was maintained in all areas of the bar and front of house.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Managed accounts payable, accounts receivable and payroll.
Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Placed special merchandise orders for customers.Created strategies to develop and expand existing customer sales, which resulted in a 85Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.% increase in monthly sales.
Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits. Pushing carts from the inside of the store to the outside. General Cleaning and maintenance of store.
This was an internship program though; The Liliuokalani Children's Center of Nanakuli. Apportioned and served food to facility residents, employees, or patrons.Assisted co-workers.Assisted diners with seating as needed. Attempted to limit problems and liability related to customers' excessive drinking. Performed kitchen maintenance for a private facility.Kept drink stations clean and ready for service. Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food. Located items requested by customers. Loaded dishwashers and hand-washed items such as pots, pans, knives
Recipient of Youth of the Year Scholarship, the Honda education scholarship, the Boys and Girls of Hawaii scholarship, the Queen Liliuokalani youth development scholarship. Continuing education in Business. Coursework in Marketing and Advertising. Continuing education in Business Administration. Business Development training. Coursework in Business, Communications and Organizational Psychology
Student government representative. ROTC Training beginning of freshmen year. Arts and Communication Major. Searider Production Programs including Digital Arts, Graphic Arts, Video Media, News Reporting, and Yearbook.
Managing skills. Volunteer at the Boys and Girls Club of Nanakuli. Public Speech Training "Youth of the Year Program" Giving back to the community through countless programs like Susan G Komen walk for breast cancer, Walk for Autism, and the NFL YET Hawaii's walk in the country event.
Exemplary customer service skills. One on one interaction with every customer.
Speech skill though the "Youth of the Year" program.
Cash Handling, Office Skills:
Fax Machine, Excel, Mail, Outlook, Power Point, Windows XP, Word, Phone System, Copier Machine, Quickbooks.
Companies Worked For:
School Attended
Job Titles Held:
Degrees
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