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Jessica Claire
Montgomery Street, San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
Home: - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Skills used
  • Knowledge of basic animal behavior, customer service, flexibility, working with a team, compassion
  • Teachers Assistant
  • Honey Grove Educational Center - Greenwood, IN
  • December 2015 to February 2018
  • Responsibilities
  • Leading morning activities for kids k-5, helping parents sign in, resolving children’s conflict, teaching life lessons,
  • Communicating via walkie with my team, breakfast assistance, cleanup
  • Microsoft Office
  • Business Management
  • Administrative Experience
  • Medication Administration
  • Pet care
  • Impact & Influence — Highly Proficient
  • July 2020
  • Choosing the most effective strategy to inspire and influence others to meet business objectives.
  • Full results: Highly Proficient
  • Creating Presentations with Microsoft PowerPoint — Highly Proficient
  • July 2020
  • Knowledge of Microsoft PowerPoint tools and features.
  • Full results: Highly Proficient
  • Social Media — Highly Proficient
  • July 2020
  • Creating content, communicating online, and building a brand's reputation.
  • Full results: Highly Proficient
  • Veterinary Technician — Highly Proficient
  • November 2020
  • Administrative, Faxes, Excel, Receptionist
  • Administrative Assistant, Features, Microsoft Office, Retail
  • Art, Filing, Office, Selling
  • Basic, First aid, Microsoft PowerPoint, Scheduling
  • Book, Focus, Microsoft Word, Strategy
  • Business Management, Front office, Music Production, Teaching
  • Cash register, Leadership Skills, Organizing, Teamwork
  • Content, Law, Organizational skills, Technician
  • Clients, Notes, Peak, Phone
  • Client, Managing, Presentations, Time Management
  • Customer service, Managerial, Progress, Troubleshooting
  • Data Entry, Materials, Speaking, Verbal Communication
  • Fast, Meetings, Receiving
Work History
02/2020 to Current
Manager Otg Orlando, FL,
  • Getting dogs and cats settled in boarding setting, assisting puppies and senior dogs, handling aggressive dogs and cats, helping fur friends with digestive issues, administering medication, giving playtime, swim time, and cuddle sessions, poop cleanup, almost daily, weekly, monthly, and peak season cleaning Administrative/Other: Assisting customers with check-in/check-out and issues, using Kennel Connection to book and make adjustments to stays, using phone to make bookings, answer voicemails, and address client needs, using Microsoft Word and Excel, sending and receiving faxes, organizing and filing, troubleshooting tech issues, handling cash register, selling retail products, sending thank you cards, writing progress reports, attending staff/manager meetings to address issues and provide input/ideas for business, posting to Facebook, sending emails to clients, interviewing and training new hires, writing incident reports and daily status reports.
05/2016 to 02/2020
Pet Sitter/Dog Walker Doggone Purrfect Pet Sitting City, STATE,
  • Skills Used Knowledge of basic and intermediate animal behavior, customer service, time management, administrative/front office work, computer systems, knowledge, adaptability, working in a fast-paced, high stress environment, working with a team, communication, compassion, Walking dogs, taking care of cats, barn animals, rodents, and reptiles, poop cleanup, potty breaks, playtime, occasional pickup/drop off to vet/boarding, leaving notes/texts for clients, helping with puppy training, notifying clients about behavioral concerns Accomplishments I’ve worked this position for 3.5 years and built a great relationship with many clients that have given great feedback to my boss, requested me often, and tipped me generously.
  • I was also offered a managerial position.
Education
Expected in Current
Classroom Management and Addressing Behaviors:
- ,
GPA:
6 week online course through the University of Michigan via Coursera about the fundamentals of community organizing around social justice through teamwork and creating equitable communal relationships for people of all backgrounds Music Business Foundations, 4 week course through Berklee College of Music via Coursera about the fundamentals of music business management The Art of Music Production, 4 week course through Berklee College of Music via Coursera about the fundamentals of musical production Copyright Law in the Music Business, 4 week course through Berklee College of Music via Coursera about the basics of copyright law Verbal Communication — Highly Proficient
Expected in July 2020
5 hours of training in managing the classroom environment for kids k-5 and addressing behavioral issues that can arise for that age group Pet Health Certification:
- ,
GPA:
5-6 hours of online training via Pet Health Academy about best pet health practices including but not limited to first aid, restraint, digestive issues, etc Community Organizing for Social Justice
Expected in 2014
BS: Religious Studies
Arizona State University Online - Tempe, AZ
GPA:
Expected in 2013
BS: Worship Leadership
Huntington University - Huntington, IN
GPA:
Expected in 2011
:
Franklin Community High School - Franklin, IN
GPA:
  • Animal Care
  • Cleaning
  • Time Management
  • Pet Sitting
  • Babysitting
  • Food Handling
  • Dog Handling
  • Classroom Management
Work History
02/2020 to Current
Manager
Funny Farm Petcare Martinsville, IN
  • Getting dogs and cats settled in boarding setting, assisting puppies and senior dogs, handling aggressive dogs and cats, helping fur friends with digestive issues, administering medication, giving playtime, swim time, and cuddle sessions, poop cleanup, almost daily, weekly, monthly, and peak season cleaning Administrative/Other: Assisting customers with check-in/check-out and issues, using Kennel Connection to book and make adjustments to stays, using phone to make bookings, answer voicemails, and address client needs, using Microsoft Word and Excel, sending and receiving faxes, organizing and filing, troubleshooting tech issues, handling cash register, selling retail products, sending thank you cards, writing progress reports, attending staff/manager meetings to address issues and provide input/ideas for business, posting to Facebook, sending emails to clients, interviewing and training new hires, writing incident reports and daily status reports.
05/2016 to 02/2020
Pet Sitter/Dog Walker
Doggone Purrfect Pet Sitting Greenwood, IN
  • Skills Used Knowledge of basic and intermediate animal behavior, customer service, time management, administrative/front office work, computer systems, knowledge, adaptability, working in a fast-paced, high stress environment, working with a team, communication, compassion, Walking dogs, taking care of cats, barn animals, rodents, and reptiles, poop cleanup, potty breaks, playtime, occasional pickup/drop off to vet/boarding, leaving notes/texts for clients, helping with puppy training, notifying clients about behavioral concerns Accomplishments I’ve worked this position for 3.5 years and built a great relationship with many clients that have given great feedback to my boss, requested me often, and tipped me generously.
  • I was also offered a managerial position.
Accomplishments
  • Webinar training through Barkleigh’s Pet Boarding & Daycare Virtual Expo: 1-2 hour trainings for the following classes.
  • What To Do When Tragedy Hits.
  • Pet Care Professional Infection Control.
  • Systems with Soul.
  • The Customer is Not Always Right.
  • Navigating the Joys and Challenges of Puppies in Your Petcare Business.
  • Optimizing Care for Senior Pets.
  • High Tech, High Touch.
  • Feline Safety I have received great praise from owners and team members alike, was asked to step up to full-time in 2 months time, and have received multiple raises in first 7 months M, Accomplishments I became certified in CPR and Classroom Management and Addressing Behaviors and received high marks on my yearly evaluations/trainings.
  • Skills Used Teamwork, basic knowledge of children’s behavior, flexibility, customer service, compassion Sales Associate/Customer Service JCPenney - Greenwood, IN August 2014 to May 2016 Responsibilities Handle customer inquiries, cashier, lift up to 30 pounds, merchandise display, answer customer phone calls, assist customers with placing online orders, helping with customer gift registries Accomplishments I meet credit card and online order goals and have received recognition for this.
  • I also have received several customer satisfaction certificates, as well as mentioned multiple times in customer surveys for excellent quality of service.
  • I also am highly flexible and have been offered commissioned pay by my supervisor in a new department because of this.
  • Skills Used Customer service, working with a team, handling money, being knowledgeable about products and services, housekeeping, stocking, flexibility Team Member/Sales Associate Not Just Popcorn - Edinburgh, IN April 2010 to January 2011 Responsibilities Handle customer inquiries, make, seal, sell popcorn, dish washing, merchandise display, cashier Accomplishments I served as a positive reinforcement to our team and motivated my coworkers to offer their best services.
  • I was highly praised by my manager and supervisor for my lead-by-example, positive attitude.
  • Skills Used Handling money, having knowledge about products and services, handling food, customer service, working as a team, flexibility.
Skills
  • Skills used
  • Knowledge of basic animal behavior, customer service, flexibility, working with a team, compassion
  • Teachers Assistant
  • Honey Grove Educational Center - Greenwood, IN
  • December 2015 to February 2018
  • Responsibilities
  • Leading morning activities for kids k-5, helping parents sign in, resolving children’s conflict, teaching life lessons,
  • Communicating via walkie with my team, breakfast assistance, cleanup, Microsoft Office
  • BBusiness Management
  • AAdministrative Experience
  • MMedication Administration
  • PPet care, Impact & Influence — Highly Proficient
  • July 2020
  • Choosing the most effective strategy to inspire and influence others to meet business objectives.
  • Full results: Highly Proficient
  • Creating Presentations with Microsoft PowerPoint — Highly Proficient
  • July 2020
  • Knowledge of Microsoft PowerPoint tools and features.
  • Full results: Highly Proficient
  • Social Media — Highly Proficient
  • July 2020
  • Creating content, communicating online, and building a brand's reputation.
  • Full results: Highly Proficient
  • Veterinary Technician — Highly Proficient
  • November 2020,
  • Administrative, Administrative Assistant, Art, basic, book, Business Management, cash register, content, clients, client, Customer service, Data Entry, fast, faxes, features, Filing, first aid, Focus, front office, Leadership Skills, Law, notes, managing, managerial, materials, meetings, Excel, Microsoft Office, Office, Microsoft PowerPoint, Microsoft Word, Music Production, Organizing, organizational skills, peak, Presentations, progress, Speaking, receiving, Receptionist, retail, selling, Scheduling, strategy, teaching, teamwork, Technician, phone, Time Management, troubleshooting, Verbal Communication
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    School Attended

    • Arizona State University Online
    • Huntington University
    • Franklin Community High School

    Job Titles Held:

    • Manager
    • Pet Sitter/Dog Walker

    Degrees

    • Classroom Management and Addressing Behaviors
    • 5 hours of training in managing the classroom environment for kids k-5 and addressing behavioral issues that can arise for that age group Pet Health Certification
    • BS
    • BS

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