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Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Skills used
Knowledge of basic animal behavior, customer service, flexibility, working with a team, compassion
Teachers Assistant
Honey Grove Educational Center - Greenwood, IN
December 2015 to February 2018
Responsibilities
Leading morning activities for kids k-5, helping parents sign in, resolving children’s conflict, teaching life lessons,
Communicating via walkie with my team, breakfast assistance, cleanup
Microsoft Office
Business Management
Administrative Experience
Medication Administration
Pet care
Impact & Influence — Highly Proficient
July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives.
Full results: Highly Proficient
Creating Presentations with Microsoft PowerPoint — Highly Proficient
July 2020
Knowledge of Microsoft PowerPoint tools and features.
Full results: Highly Proficient
Social Media — Highly Proficient
July 2020
Creating content, communicating online, and building a brand's reputation.
Full results: Highly Proficient
Veterinary Technician — Highly Proficient
November 2020
Administrative, Faxes, Excel, Receptionist
Administrative Assistant, Features, Microsoft Office, Retail
Art, Filing, Office, Selling
Basic, First aid, Microsoft PowerPoint, Scheduling
Book, Focus, Microsoft Word, Strategy
Business Management, Front office, Music Production, Teaching
Data Entry, Materials, Speaking, Verbal Communication
Fast, Meetings, Receiving
Work History
02/2020 to Current
ManagerOtg – Orlando, FL,
Getting dogs and cats settled in boarding setting, assisting puppies and senior dogs, handling aggressive dogs and cats,
helping fur friends with digestive issues, administering medication, giving playtime, swim time, and cuddle sessions, poop
cleanup, almost daily, weekly, monthly, and peak season cleaning
Administrative/Other:
Assisting customers with check-in/check-out and issues, using Kennel Connection to book and make adjustments to stays,
using phone to make bookings, answer voicemails, and address client needs, using Microsoft Word and Excel, sending and
receiving faxes, organizing and filing, troubleshooting tech issues, handling cash register, selling retail products, sending
thank you cards, writing progress reports, attending staff/manager meetings to address issues and provide input/ideas for
business, posting to Facebook, sending emails to clients, interviewing and training new hires, writing incident reports and
daily status reports.
05/2016 to 02/2020
Pet Sitter/Dog WalkerDoggone Purrfect Pet Sitting – City, STATE,
Skills Used
Knowledge of basic and intermediate animal behavior, customer service, time management, administrative/front office
work, computer systems, knowledge, adaptability, working in a fast-paced, high stress environment, working with a team,
communication, compassion, Walking dogs, taking care of cats, barn animals, rodents, and reptiles, poop cleanup, potty breaks, playtime, occasional
pickup/drop off to vet/boarding, leaving notes/texts for clients, helping with puppy training, notifying clients about behavioral
concerns
Accomplishments
I’ve worked this position for 3.5 years and built a great relationship with many clients that have given great feedback to my
boss, requested me often, and tipped me generously.
I was also offered a managerial position.
Education
Expected in Current
Classroom Management and Addressing Behaviors: - , GPA: 6 week online course through the University of Michigan via Coursera about the fundamentals of community organizing
around social justice through teamwork and creating equitable communal relationships for people of all backgrounds
Music Business Foundations, 4 week course through Berklee College of Music via Coursera about the fundamentals of music business management
The Art of Music Production, 4 week course through Berklee College of Music via Coursera about the fundamentals of musical production
Copyright Law in the Music Business, 4 week course through Berklee College of Music via Coursera about the basics of copyright law
Verbal Communication — Highly Proficient
Expected in July 2020
5 hours of training in managing the classroom environment for kids k-5 and addressing behavioral issues that can arise
for that age group
Pet Health Certification: - , GPA: 5-6 hours of online training via Pet Health Academy about best pet health practices including but not limited to first aid,
restraint, digestive issues, etc
Community Organizing for Social Justice
Expected in 2014
BS: Religious Studies Arizona State University Online - Tempe, AZ GPA:
Expected in 2013
BS: Worship Leadership Huntington University - Huntington, IN GPA:
Expected in 2011
: Franklin Community High School - Franklin, IN GPA:
Animal Care
Cleaning
Time Management
Pet Sitting
Babysitting
Food Handling
Dog Handling
Classroom Management
Work History
02/2020 to Current
Manager Funny Farm Petcare – Martinsville, IN
Getting dogs and cats settled in boarding setting, assisting puppies and senior dogs, handling aggressive dogs and cats,
helping fur friends with digestive issues, administering medication, giving playtime, swim time, and cuddle sessions, poop
cleanup, almost daily, weekly, monthly, and peak season cleaning
Administrative/Other:
Assisting customers with check-in/check-out and issues, using Kennel Connection to book and make adjustments to stays,
using phone to make bookings, answer voicemails, and address client needs, using Microsoft Word and Excel, sending and
receiving faxes, organizing and filing, troubleshooting tech issues, handling cash register, selling retail products, sending
thank you cards, writing progress reports, attending staff/manager meetings to address issues and provide input/ideas for
business, posting to Facebook, sending emails to clients, interviewing and training new hires, writing incident reports and
daily status reports.
05/2016 to 02/2020
Pet Sitter/Dog Walker Doggone Purrfect Pet Sitting – Greenwood, IN
Skills Used
Knowledge of basic and intermediate animal behavior, customer service, time management, administrative/front office
work, computer systems, knowledge, adaptability, working in a fast-paced, high stress environment, working with a team,
communication, compassion, Walking dogs, taking care of cats, barn animals, rodents, and reptiles, poop cleanup, potty breaks, playtime, occasional
pickup/drop off to vet/boarding, leaving notes/texts for clients, helping with puppy training, notifying clients about behavioral
concerns
Accomplishments
I’ve worked this position for 3.5 years and built a great relationship with many clients that have given great feedback to my
boss, requested me often, and tipped me generously.
I was also offered a managerial position.
Accomplishments
Webinar training through Barkleigh’s Pet Boarding & Daycare Virtual Expo: 1-2 hour trainings for the following classes.
What To Do When Tragedy Hits.
Pet Care Professional Infection Control.
Systems with Soul.
The Customer is Not Always Right.
Navigating the Joys and Challenges of Puppies in Your Petcare Business.
Optimizing Care for Senior Pets.
High Tech, High Touch.
Feline Safety
I have received great praise from owners and team members alike, was asked to step up to full-time in 2 months time, and
have received multiple raises in first 7 months
M, Accomplishments
I became certified in CPR and Classroom Management and Addressing Behaviors and received high marks on my yearly
evaluations/trainings.
Skills Used
Teamwork, basic knowledge of children’s behavior, flexibility, customer service, compassion
Sales Associate/Customer Service
JCPenney - Greenwood, IN
August 2014 to May 2016
Responsibilities
Handle customer inquiries, cashier, lift up to 30 pounds, merchandise display, answer customer phone calls, assist
customers with placing online orders, helping with customer gift registries
Accomplishments
I meet credit card and online order goals and have received recognition for this.
I also have received several customer
satisfaction certificates, as well as mentioned multiple times in customer surveys for excellent quality of service.
I also am
highly flexible and have been offered commissioned pay by my supervisor in a new department because of this.
Skills Used
Customer service, working with a team, handling money, being knowledgeable about products and services, housekeeping,
stocking, flexibility
Team Member/Sales Associate
Not Just Popcorn - Edinburgh, IN
April 2010 to January 2011
Responsibilities
Handle customer inquiries, make, seal, sell popcorn, dish washing, merchandise display, cashier
Accomplishments
I served as a positive reinforcement to our team and motivated my coworkers to offer their best services.
I was highly
praised by my manager and supervisor for my lead-by-example, positive attitude.
Skills Used
Handling money, having knowledge about products and services, handling food, customer service, working as a team,
flexibility.
Skills
Skills used
Knowledge of basic animal behavior, customer service, flexibility, working with a team, compassion
Teachers Assistant
Honey Grove Educational Center - Greenwood, IN
December 2015 to February 2018
Responsibilities
Leading morning activities for kids k-5, helping parents sign in, resolving children’s conflict, teaching life lessons,
Communicating via walkie with my team, breakfast assistance, cleanup, Microsoft Office
BBusiness Management
AAdministrative Experience
MMedication Administration
PPet care, Impact & Influence — Highly Proficient
July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives.
Full results: Highly Proficient
Creating Presentations with Microsoft PowerPoint — Highly Proficient
July 2020
Knowledge of Microsoft PowerPoint tools and features.
Full results: Highly Proficient
Social Media — Highly Proficient
July 2020
Creating content, communicating online, and building a brand's reputation.
Full results: Highly Proficient
Veterinary Technician — Highly Proficient
November 2020,
Administrative, Administrative Assistant, Art, basic, book, Business Management, cash register, content, clients, client, Customer service, Data Entry, fast, faxes, features, Filing, first aid, Focus, front office, Leadership Skills, Law, notes, managing, managerial, materials, meetings, Excel, Microsoft Office, Office, Microsoft PowerPoint, Microsoft Word, Music Production, Organizing, organizational skills, peak, Presentations, progress, Speaking, receiving, Receptionist, retail, selling, Scheduling, strategy, teaching, teamwork, Technician, phone, Time Management, troubleshooting, Verbal Communication
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School Attended
Arizona State University Online
Huntington University
Franklin Community High School
Job Titles Held:
Manager
Pet Sitter/Dog Walker
Degrees
Classroom Management and Addressing Behaviors
5 hours of training in managing the classroom environment for kids k-5 and addressing behavioral issues that can arise
for that age group
Pet Health Certification
