Manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hardworking Customer Service Representative with 2 years of experience working with Sales and customer service and 5 years of Customer service of Tattooing so i had to be around a lot of people and became a people person so its really easy to for me to talk to someone also, Trained in project and time management with extensive knowledge of Customer Service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Im a very driven individual thanks to my father he thought we a good work ethic and raised right in my opinion so i respect everyone and take constructive criticism very well because i know it will help in the long run like when i was at journeys i became a manager in a matter of less than 2 months and i was top 2 in the district. My district manager would send me to other stores to teach how to sell and how to give good costumer service , she was also wanting to give me my own store in college station but then covid hit so i turned it down.

Other than im a very talkative person im very driven, i think its hard to say how you are because other people view you differently but i hope this small summary would help you guys out on choosing me for the position and i promise i will do my best to succeed so that i can help the company and everyone in the end will be happy.

  • Licensed Tattoo Artist
  • Payment processing
  • Customer Relations
  • Business knowledge
  • Customer orders
  • Filing and data archiving
  • Project planning
  • Schedule Management
  • Staff collaboration
  • Sales
  • Inbound and Outbound Calling
  • Sales Goals
  • Cash Handling
  • Store Merchandising
  • Cleaning
  • Cash Register Operation
  • Product Location
  • Visual Displays
  • Quality Management
  • Complaint resolution
  • Report preparation
  • Store opening and closing
  • Sales expertise
  • Product and Service Sales
  • Point of Sale Knowledge
  • Accurate Money Handling
Work History
Manager, 08/2019 to 02/2020
Papa John'sGainesville, VA,
  • Developed and maintained relationships with customers so they would come back and buy again from our store.
  • Maximized performance by monitoring daily activities and mentoring team of 20 associates, They all had to reach their SOP's so the company would do a lot better.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across our store calendars and programs to get visuals correct for the time and example like black friday or christmas.
  • Approved regular payroll submissions for 20 employees within POS (Point-of-Sale) and i think the software was like x pro.
  • Conducted monthly inventories of raw materials and components on work floor. We would do audits and count registers to always check what we had and what we needed.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Recorded inventory sales into organization's weekly income report.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training and the ones that performed the best would get more hours because it help the store a lot.
Tattoo Artist/Apprentice , 01/2017 to 03/2020
Owens Corning HeadquartersTulsa, OK,
  • Utilized photographs and sketches from customers to develop ideas.
  • Created custom tattoo designs for customers.
  • Performed clean, high-quality work at all times.
  • Presented template design sheets for customers to review.
  • Applied permanent tattoos using indelible, non-toxic ink.
  • Grew client base by marketing services.
  • Accepted and processed customer payments.
  • Collaborated in team-based environment to maximize customer satisfaction with services.
  • Maintained schedule and kept appointment times.
  • Kept areas neat and clean and equipment sanitized.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Assisted patients with personal requirements, including keeping spaces clean.
Material Handler, 02/2018 to 11/2018
National Oilwell Varco, NOVCity, STATE,
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Packed items into appropriate containers for shipment.
  • Maintained inventory of shipping materials and supplies.
  • Inspected screens and presses and other equipment and used troubleshooting approaches to keep machines operational for all shifts.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Assisted Supervisor with team leading during busy periods, developing new skills in supervision and management while boosting warehouse efficiency.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Monitored production schedule to keep proper amount of plates and frames inventory on hand.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Safely transported equipment with a forklift items using other forklifts or pallet jacks avoiding accidents and mishaps.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient 12 hours a day.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Managed warehouse operations and verified proper shipment procedures.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Received and unpacked shipments and new equipment as directed.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
  • Removed debris and hazardous materials from work area to avoid contaminating or mixing of materials.
  • Operated equipment while observing standard safety procedures.
GED: , Expected in 05/2017
Hauke Alternative School - Conroe, TX,

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Resume Overview

School Attended

  • Hauke Alternative School

Job Titles Held:

  • Manager
  • Tattoo Artist/Apprentice
  • Material Handler


  • GED

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